Cabin Crew - Embark on a Journey of Service Excellence
Job Overview
This exciting opportunity invites passionate individuals to join a dedicated team of aviation professionals. As a Cabin Crew member, you will be responsible for ensuring the safety, security, and comfort of passengers during their journey. This role demands a unique blend of professionalism, vigilance, and genuine care for passengers' well-being.
Key Responsibilities
Your commitment to safety and exceptional customer service will be paramount in this role. Responsibilities encompass three key areas:
Safety and Security:
- Conducting meticulous safety equipment checks to ensure functionality and availability.
- Delivering clear and concise safety demonstrations to passengers prior to take-off.
- Ensuring aircraft doors are secured before take-off and the cabin is free of loose items, adhering to strict safety protocols.
- Maintaining passenger compliance with safety procedures throughout the flight to mitigate potential hazards.
- Providing immediate assistance to passengers during emergencies, including administering first aid and guiding emergency evacuations.
Inflight Service:
- Executing pre-boarding checks on food, beverage, and amenity availability.
- Facilitating passenger boarding, warmly welcoming them, directing them to their seats, and providing assistance with carry-on luggage.
- Providing a seamless dining experience, including preparing and serving meals and beverages.
- Maintaining impeccable cabin and restroom cleanliness throughout the flight.
- Delivering clear announcements and promptly addressing passenger queries.
- Anticipating passenger needs and providing amenities according to guidelines or requests.
- Ensuring a smooth and orderly disembarkation process upon landing.
Administrative:
- Actively participating in pre-flight briefings to stay informed of specific flight requirements and passenger considerations.
- Diligently preparing comprehensive reports on any flight incidents, encompassing safety and security concerns.
Skills & Attributes
The ideal candidate will possess:
- A strong understanding and appreciation for diverse cultures.
- The ability to recognize and cater to individual passenger needs.
- The capacity to represent the airline with the utmost professionalism.
- Up-to-date knowledge of current safety and security regulations.
- A thorough understanding of service procedures and company policies.
Work Experience
Prior experience as Cabin Crew with a scheduled airline is highly advantageous.
Qualifications
- Minimum educational qualification of 10+2 (Class 12th).
- A minimum score of 60% in Class 12th is required for freshers.
Eligibility
- Indian citizenship with a valid passport, PAN card, and Aadhar card.
- Excellent communication skills in both English and Hindi.
- Minimum height of 155 cm for females and 170 cm for males.
- No visible tattoos or marks on any part of the body.
- BMI range: 18 to 22 for females and 18 to 25 for males.
- Freshers (at the time of application): Minimum age 18 years, maximum age 27 years.
- Experienced Cabin Crew (at the time of application): Minimum 2 years of experience with a domestic or international scheduled airline, maximum age 30 years.
Location
Mumbai
Note
All candidates must be fully vaccinated against COVID-19.