Virgin Australia Group | Flight Attendant

Cabin Crew

Virgin Australia

Virgin Australia, a distinctive airline renowned for its unique approach to guest experience, invites applications for the vital role of Cabin Crew. At Virgin Australia, the guest journey transcends mere travel; it is an exceptional experience, and Cabin Crew members are integral to making this a reality.

About the Role

The Cabin Crew team is dedicated to creating remarkable guest experiences, both in the air and on the ground, by placing guests at the heart of every interaction. This role seeks individuals who embody enthusiasm, professionalism, and a genuine commitment to service excellence to enhance the cabin environment.

Key Responsibilities

As a Cabin Crew member, responsibilities include, but are not limited to:

• Warmly welcoming guests onboard and bidding them farewell upon arrival.
• Delivering clear and comprehensive safety briefings and ensuring strict adherence to all safety protocols.
• Providing exceptional service to all guests, addressing their needs with professionalism and care.
• Assisting guests with special requirements and ensuring a positive and engaging experience for unaccompanied minors.
• Collaborating effectively within a dynamic team, engaging with diverse individuals daily, and experiencing new destinations.
• Demonstrating adaptability and resilience in managing unforeseen circumstances, such as adverse weather conditions, operational delays, or emergencies.
• Maintaining composure and confidence under pressure to ensure guests feel secure and well-cared for throughout their journey.

Candidate Profile

Virgin Australia is seeking individuals who possess a genuine passion for hospitality and an energetic disposition. Ideal candidates are described as composed, adaptable, service-oriented, proactive, and resilient. They possess excellent interpersonal skills, an unwavering commitment to safety, clear decision-making capabilities, and a charismatic, approachable demeanor.

Essential Qualifications and Requirements

Applicants must meet the following criteria:

• Be at least 18 years of age.
• Hold Australian Citizenship or Permanent Residency.
• Possess a minimum of three (3) years of prior employment experience in full-time or part-time roles with a strong focus on customer or people care.
• Hold a valid passport with at least 18 months of validity remaining.
• Possess a current Responsible Service of Alcohol (RSA) certificate.
• Hold a current Australian First Aid and CPR certificate.
• Be available to work a 24/7 rotating roster, which includes early starts, late finishes, weekends, public holidays, and peak periods.
• Be able to reach a height of 180cm.

Diversity and Inclusion

Virgin Australia believes in the power of an inclusive workforce where every individual is valued. The airline actively encourages applications from Indigenous Australians, people with disability, individuals from diverse cultural backgrounds, members of the LGBTQI+ community, and all who wish to join the Virgin Australia family.

Apply Now

If you are ready to embark on an exciting career as a Cabin Crew member and contribute to Virgin Australia's unique guest experience, we encourage you to apply today.