Virgin Australia Group | Flight Attendant

Cabin Crew Member / Flight Attendant

We are constantly seeking exceptional talent to join our dedicated Cabin Crew team, the heart of our in-flight experience. While formal recruitment may not be actively open at this moment, we invite passionate individuals to submit an Expression of Interest to be considered for future opportunities.

Role Overview

The Cabin Crew Member plays a pivotal role in ensuring the safety, comfort, and exceptional experience of all passengers. This position is ideal for individuals who are passionate about service, possess a keen eye for detail, and thrive in a dynamic, customer-focused aviation environment. As a valued member of our team, the Cabin Crew Member contributes significantly to our commitment to outstanding air travel.

Key Responsibilities

The successful Cabin Crew Member will be responsible for:

• Warmly welcoming and farewelling passengers aboard our aircraft.
• Delivering clear, comprehensive, and engaging safety briefings, ensuring strict adherence to all safety regulations and procedures.
• Providing exemplary in-flight service, anticipating passenger needs, and creating a positive atmosphere for all guests.
• Assisting passengers with special needs or requirements, offering compassionate and attentive support.
• Ensuring the safety and enjoyment of unaccompanied minors throughout their journey.
• Responding calmly and effectively to unforeseen circumstances, including environmental factors, delays, and emergencies.
• Working collaboratively within a diverse and dedicated team to maintain operational excellence.

Desired Candidate Profile

We are seeking individuals who embody the true spirit of hospitality and possess the following qualities:

• A genuine passion for delivering outstanding customer service.
• Exceptional interpersonal and communication skills, coupled with a charming and down-to-earth demeanor.
• A calm, collected, and clear-headed approach, particularly under pressure.
• A proactive, helpful attitude, demonstrating that no task is too much trouble.
• Unwavering commitment to safety and security protocols.
• Adaptability and resilience, with the ability to manage situations outside of one's control confidently.
• The capacity to work effectively as part of a close-knit, international team.
• Comfortable operating in an environment where animals (specifically cats and dogs) may occasionally travel on board our aircraft.

Working Environment & Benefits

This role offers a unique opportunity to travel, meet diverse individuals, and experience new places. Working within the exciting aviation industry, Cabin Crew Members are at the forefront of guest experience, ensuring passengers feel secure and well-cared for. The position demands a high level of professionalism, empathy, and the ability to maintain composure in fast-paced situations, providing a rewarding career path for dedicated service professionals.