Virgin Australia | Flight Attendant

Permanent Full-Time Cabin Crew (Flight Attendant) - Expression of Interest (EOI)

Job Overview and Application Status

This document outlines the expected duties and required attributes for future permanent, full-time Cabin Crew roles.

• Work Type: Full-Time (Permanent)
• Location: Brisbane
• Job Focus: Cabin Crew, Aviation Customer Service
• Current Status: Recruitment is currently closed. Candidates are invited to submit an Expression of Interest (EOI) to gain priority access when opportunities reopen.

Opportunity: Be First in Queue for an Aviation Career

While the airline is not actively hiring for Cabin Crew positions at this moment, prospective applicants are strongly encouraged to submit an Expression of Interest (EOI). By clicking the "Apply" button and submitting an EOI, candidates ensure they are prioritized and will be promptly invited to complete a full application as soon as the official recruitment cycle reopens.

The Ideal Cabin Crew Professional

When the hiring process commences, the airline will be seeking exceptional individuals who embody genuine hospitality and robust professionalism. The successful Cabin Crew member is characterized by:

• A proactive and enthusiastic demeanor (a "spring in their step").
• The ability to remain cool, calm, and collected, even under duress.
• A deeply ingrained dedication to safety and clear-headed decision-making.
• Strong interpersonal skills, demonstrating charm, approachability, and a down-to-earth manner.
• An attitude that nothing is "too much trouble" when ensuring guest satisfaction.

Core Responsibilities

As a valued Cabin Crew team member, the professional is essential to both the safety and the overall guest experience. Key responsibilities include:

1. Greeting and welcoming passengers onboard the aircraft, and providing appropriate farewells upon arrival.
2. Delivering clear, comprehensive safety briefings and strictly ensuring passenger adherence to all safety protocols throughout the flight.
3. Providing brilliant, proactive service to all guests, upholding the airline’s high standards of customer care.
4. Assisting passengers with special needs, requirements, and mobility issues.
5. Ensuring the comfort and safety of unaccompanied minors (UMs) throughout their journey.
6. Operating effectively in an environment where traveling domestic animals (cats and dogs) may be present on board.

Work Environment and Essential Skills

Working in the aviation industry requires strong teamwork, adaptability, and emotional resilience. Cabin Crew professionals must be capable of handling factors outside of their direct control, such as environmental conditions, schedule delays, and emergencies. The capacity to remain calm and project confidence under pressure is paramount, ensuring guests consistently feel that they are in safe and competent hands.

Submitting an Expression of Interest

Candidates are invited to add their details to the recruitment database now. Upon the reopening of the full recruitment process, applicants who have submitted an EOI will receive immediate notification, along with further detailed information regarding the role and required eligibility criteria necessary to complete a formal application.