Virgin Atlantic | Flight Attendant

Overview

Job Details

Contract: 3-year contract with the possibility of extension based on performance

Hours: Full Time

Location: You will be required to fly from Indira Gandhi International Airport, the position is based in Delhi

We reserve the right to close the application window early if we receive a high volume of suitable applications.

** Candidates must have the unrestricted right to live and work in India and have an excellent command of English and Hindi both spoken and written**

In a nutshell

It’s our desire to be the most loved travel company. We are recruiting new Crew members who are genuine, authentic and have an intrinsic passion for delivering an outstanding and memorable customer service. As Cabin Crew you’ll gain so many new friends, new skills and confidence when dealing with a variety of issues. If you pride yourself on your respect, kindness, trust and integrity then you are ready to Be Amazing and Think Red.

Virgin Atlantic Cabin Crew have a determined goal to make every customers’ in-flight experience as memorable as the adventure that awaits them at their destination. We think our crew are superheroes in the sky. Our dedicated trainers will ensure you are highly skilled in all safety aspects, are you cool calm and composed to assist in a medical emergency at 35,000 feet? You will go out of your way to ensure a smooth, safe, fun and happy journey for all our customers.

Are you a natural and engaging communicator? As a dynamic teammate you can build positive relationships quickly and provide a flawless service. Are you compassionate, hands on, patient and happy to help with a real passion for people? We deliver an outstanding service that has made us quite rightly world-famous. Above all we look for people who are resilient. We take pride in the fact that our Cabin Crew are from all walks of life, whether you have a background in retail, hospitality or crew with another airline! We’re more interested in what you can bring to Virgin Atlantic.

Day to day

You will be working alongside our established award-winning Cabin Crew, sharing your passion and dedication for delivering exceptional customer service.

We will support you in using your unique personality to deliver our shining service which will bring our brand to life, from greeting our customers on-board to wishing them well as they disembark.

You will fly between Delhi, London and Mumbai, during each flight you will actively promote our amazing Retail therapy range and work towards a revenue target. Our products are appealing to all and fun to promote so we truly believe in a sale through service approach.

What’s more, your resilience to deal with the demands of a long-haul lifestyle and instinctive feel for Virgin Atlantic’s service will make every flight something to write home about.

Skills for success

We are seeking people with the below requirements to meet the needs of this role:

Core Requirements

• A wide range of experience in delivering customer service from any type of customer facing role (e.g. retail, hotel or hospitality industry, airlines, food and beverage or care industry etc.)
• Passion and commitment to create a magical experience on board for our valued customers
• Warm, friendly and agreeable attitude with a pro-active approach to customers
• Resilience to be able to work long hours on a varied shift pattern
• Experience of working effectively within a fast-paced team environment

Essential requirements

• An excellent command of English – both spoken and written
• Fluent in Hindi – both spoken and written
• 18 years of age is the minimum requirement
• Have an arm reach of 210cm (assessed at assessment stage without shoes)
• Able to brace with your feet flat on the floor whilst sitting in our jump seat – which is 45cm from the floor (also assessed without shoes)
• You will have no live criminal convictions or cases pending – including drink-driving convictions
• Have the right to live and work in the India
• Have a valid passport which permits you to travel to the UK
• Be committed to undertaking a rigorous, five week training course in the UK (travel and accommodation costs covered by Virgin Atlantic relating to training)
• Be educated to HSC, college graduate level or equivalent
• By the time you start your training course with us, be able to swim 25 metres unaided and tread water, whilst putting on and manually inflating a life jacket – please do not worry if you can’t do this at the time of applying, there is still plenty of time to learn

Training

We invest heavily in your career, so when you join us, you’ll be taught everything through our intensive but rewarding training programme based in the UK. All travel and accommodation costs relating to this training course will be covered by Virgin Atlantic

There is approximately 20 hours of e-learning modules before you start your course to complete. This will be a great foundation which will see you prepped and ready to begin the training.

After graduating from your wings ceremony, your smile can be taken sky-high. We are excited to see you put all your fantastic training into practice and flourish. So, come along and get onboard.

The perks

Be Yourself – Our Differences make us stronger

Virgin Atlantic and Virgin holidays are committed equal opportunities employers and positively encourage applications from suitably qualified and eligible applicants. Diversity brings strength which is why we strive to provide an inclusive environment where individuality is celebrated, and we can unleash the potential of our forward-thinking mix of people.

The post Cabin Crew Delhi Base appeared first on Virgin Atlantic Careers UK .