22 June 2022

United Airlines | Pilot

Chicago, IL, United States

Program Manager – Pilot Strategy

POST DATE June 14, 2022
CATEGORY Flight Ops / Inflight – Management & Administrative
JOB ID WHQ00020375

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Flight Operations

The Flight Operations team includes aircraft pilots and pilot support.

Job overview and responsibilities

The Program Manager of PIlot Strategy will support a variety of pilot sourcing and engagement inititiaves which could include Aviate, traditional hiring or military programs. Assisting the Program Manager – Aviate, this role will support , implement, and maintain relationships with pilot souring partners. Manages and analyzes program data to support Aviate participants and partners, both internal and external. Coordinates with multiple United teams including Communications, Creative, Marketing, Branding, IT, Travel Services, Legal, Talent Acquisitions and Recruitment, Labor Relations, Flight Ops Training, and Crew Resources to ensure program alignment. Assists in managing partners and programs to bring quality pilots to United Express and United.

  • Maintain comprehensive knowledge of United pilot sourcing initiatives
  • Support Sr Program Manger – Pilot Strategy by maintaining ongoing engagement with current partners to identify, propose, develop, vet and implement policy changes and program additions
  • Ensure consistency and alignment of policies across all initiatives
  • Support the communication and education of United's pilot sourcing inititatives across internal and external stakeholders
  • Provide ongoing support for program administration and communicate policy updates
  • Work with Sr Program Manger – Pilot Strategy to identify opportunities to improve standardization of program execution across partners
  • Support Aviate marketing, branding, social, public relations and communication efforts
  • Define, gather, analyze and illustrate program data to understand program perofmrance metrics
  • Partner with People Analytics to model and forecast participant throughput to support UAX and United pilot needs and communicate with internal and external stakeholders
  • Support Aviate technology development to ensure adequate data availability to meet program needs
  • Create and support presentation delivery for program updates and metrics to key stakeholders and leadership
  • Attend industry conferences and events to maintain deep knowledge of competitive environment


  • Bachelors in Aviation/Aeronautics, Business, Engineering, Communications or related field
  • 3+ years of airline/aviation business experience or related field
  • Organization skills and multitasking abilities
  • Must work well in a highly collaborative and fluid work environment
  • Communicating or presenting to large audiences and key stakeholders
  • Has knowledge of project management tools and techniques
  • Possesses solid communication, multitasking & analytical skills as well as project management capabilities
  • Able to coordinate inter-departmentally
  • Implements desired solutions to ensure day-to-day execution
  • Strong presentation creation and delivery skills
  • Able to listen, assess and identify appropriate resources and communicate the solution
  • Must be legally authorized to work in the United States for any employer without sponsorship
  • Successful completion of interview required to meet job qualification
  • Reliable, punctual attendance is an essential function of the position


  • Data analytics experience or related field
  • Airline/aviation business experience
  • Experience working directly with pilot hiring/recruiting
  • Private Pilot License (PPL) or higher
  • Understands pilot recruitment processes and key drivers of professional skills development
  • Familiar with data analytics
  • Ability to think strategically and recommend solutions to identified problems
  • Perform quantitative and qualitative analysis

Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT