United Airlines | Instructor

About the Role

United Airlines is seeking a Ramp Training Instructor in the United States to design, develop, and deliver comprehensive training programs for ramp operations. This role supports the company's learning strategy by analyzing training needs, creating instructional materials, and administering learning management systems.

About the Company

United Airlines offers opportunities for career growth, comprehensive health and wellness benefits, and the chance to build lasting connections. Employees can also enjoy travel benefits through the company's extensive route network.

Responsibilities

• Update instructional guides and reference materials.
• Propose improvements to curriculum content, delivery, communication, and documentation.
• Deliver training content, managing sessions from initiation to completion, including enrollment, roster management, and session closure.
• Provide administrative and logistical support for training sessions.
• Act as a subject matter expert for training content design, project implementation, and policy review.
• Administer Learning Management Systems (LMS), including session management, participant enrollment, attendance, and assessments.
• Provide technical and procedural support for training-related issues.
• Ensure compliance with training requirements.
• Prepare written summaries of training classes, including notes on individual student performance.
• Draft communication plans and programs for key initiatives.
• Manage participant communications, addressing enrollment and general course inquiries.

Requirements

• At least one year of relevant work experience in Training, Facilitation, Ramp Services, or Operations.
• Ability to travel up to 75% as needed.
• Proven stakeholder management experience, including building relationships with operational leaders, safety teams, and cross-functional partners.
• Demonstrated ability to identify customer needs and translate them into effective training solutions for ramp operations.
• Experience in curriculum design and development, including creating instructional materials and training programs.
• Ability to stand for long periods.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Successful completion of an interview is required to meet job qualifications.

Preferred Qualifications

• Airline industry experience.