About the Role
United Airlines is seeking a Ramp Training Instructor to support its learning strategy and workforce development in Chicago. This position involves analyzing training needs, developing and delivering learning programs, and ensuring compliance with training requirements for ramp operations.
Responsibilities
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Update instructional guides and reference materials.
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Propose improvements to curriculum content, delivery, communication, and documentation processes.
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Deliver content instruction, managing sessions from request to close out.
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Provide administrative and logistical support for training sessions, including reservations and data management.
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Act as a subject matter expert for training content design, project implementation, and policy review.
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Administer Learning Management Systems (LMS), including session management, participant enrollment, attendance, and assessments.
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Provide technical and procedural support on training-related issues.
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Ensure compliance with training requirements.
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Prepare written summaries of training classes, noting individual student performance.
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Draft communication plans and programs for key initiatives.
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Manage participant communications regarding enrollment and general course inquiries.
Requirements
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A minimum of 1 year of relevant work experience in Training, Facilitation, Ramp Services, or Operations.
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Up to 75% travel may be required.
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Proven stakeholder management experience, including building relationships with operational leaders, safety teams, and cross-functional partners.
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Demonstrated ability to identify customer needs and translate them into effective training solutions for ramp operations.
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Experience in curriculum design and development, including creating instructional materials and training programs.
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The ability to stand for long periods of time.
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Must be legally authorized to work in the United States for any employer without sponsorship.
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Successful completion of an interview is required.
Qualifications
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Airline industry experience is preferred.