TUI Group | Flight Attendant

TUI is seeking enthusiastic and safety-conscious individuals to join their team as Cabin Crew members. This role offers a rewarding opportunity to provide exceptional customer service and ensure passenger safety during flights, with training commencing between January and April 2027.

About the Role

• Deliver exceptional customer service with a 'sales through service' mindset, prioritizing customer satisfaction.
• Uphold the highest standards of safety, implementing all required safety, first aid, and service procedures.
• Demonstrate strong communication skills and emotional intelligence, adapting interaction styles to build rapport with customers and colleagues.
• Exhibit commitment and passion for teamwork to achieve collective goals.
• Maintain flexibility and adaptability to embrace changes, including roster adjustments and unexpected situations.
• Be open to learning and mastering new technologies, encouraging others to do the same.

Requirements

• Fluent in English and either Dutch or French.
• Willingness to improve proficiency in the third national language to facilitate effective communication.
• A passion for delivering outstanding customer service.
• Motivated to complete comprehensive training covering Safety & Emergency procedures, First Aid, Service & Commercial skills.
• Ability to work effectively both independently and as part of a team, with the capacity to assess situations, identify solutions, and make sound decisions under pressure.
• Adaptable and positive attitude towards a dynamic work environment.

Qualifications

• Previous customer-focused experience is advantageous but not required, as in-house training is provided.
• No specific aviation licenses are mentioned as required in the source.

What We Offer

• Comprehensive holiday benefits, including discounts and special offers.
• Full salary provided from the first day of training.
• Complimentary uniform and work-related airport parking.
• In-house training delivered by experienced instructors.