TUI | Flight Attendant

About the Role

TUI is seeking dedicated and positive individuals to join their team as Cabin Crew. This role involves providing exceptional customer service and ensuring the safety and well-being of passengers. The position is based at TUI's operational locations, with training commencing between January and April 2026.

About the Position

• Deliver outstanding customer service with a "service-led selling" mindset.
• Prioritize passenger safety by implementing and adhering to all safety, first aid, and service procedures.
• Demonstrate emotional intelligence and adapt communication styles to build rapport with customers and colleagues.
• Work collaboratively in a team environment to achieve desired outcomes.
• Exhibit flexibility and adaptability to manage schedule adjustments, onboard emergencies, and new technologies.

Requirements

• Proficiency in Dutch and/or French, and English, at CEFR B2 or ILR L3 level, with motivation to improve proficiency in the third national language.
• Passion for delivering exceptional customer service; previous customer-facing experience is advantageous.
• Willingness to undergo training covering safety and emergency procedures, first aid, service, and commercial skills, and to apply this knowledge in the role.
• Ability to work effectively both independently and as part of a team, assess situations, identify solutions, make decisions, and remain calm under pressure.
• Adaptable and positive attitude, suitable for a dynamic role with diverse daily experiences and passenger interactions.

Benefits

• Attractive holiday benefits including discounts and special offers.
• Comprehensive internal training provided by experienced instructors.
• Full salary provided from the first day of training.
• Complimentary uniform and airport parking.