TUI Airways | Flight Attendant
TUI Airways is seeking enthusiastic individuals to join their team as Cabin Crew members for a fixed-term Summer 2027 position based in Cardiff, United Kingdom. This role focuses on delivering exceptional customer service and sales, while prioritising passenger safety and adhering to all service procedures within a 24/7 flight program.
About the Role
As Cabin Crew, you will be instrumental in ensuring passenger safety, providing first aid, and delivering outstanding service. This role demands a proactive approach to customer satisfaction, effective communication, and the ability to manage multiple priorities in a dynamic environment. Successful candidates will participate in TUI training and are expected to be adaptable to roster changes, emergencies, and new technologies, demonstrating a commitment to continuous professional development.
Requirements
- Minimum age of 18 years on the first day of the new entrant course.
- Minimum arm reach of 1.89 metres (6ft 2 inches) with bare feet flat on the floor.
- Ability to perform all regulatory duties, including fastening an aircraft over-shoulder jump-seat harness.
- Demonstrated swimming ability, able to swim at least 25 metres.
- Proficiency in English, equivalent to CEFR B2 or ILR L3 (understanding, speaking, and writing).
- Willingness to undergo psychoactive testing and a UK CAA Cabin Crew Medical.
- Availability for shifts across a 24/7 flight programme.
- Ability to report to the home base in uniform within 90 minutes.
- A valid UK or Irish passport with at least six months' validity, plus any necessary visas for travel.
- Successful completion of background security checks with positive results.
- Proof of required vaccinations in line with company and regulatory guidelines.
Qualifications
- No minimum prior experience is specified for this entry-level role.
- Strong customer service and sales-through-service mindset.
- Excellent communication and interpersonal skills, including emotional intelligence.
- Ability to work effectively as part of a team, solve problems, and remain composed under pressure.
- Flexibility and adaptability to changing circumstances.