Job Title: Cabin Crew
Location: Various Ryanair Group Bases (Europe)
About the Role:
The Ryanair Group, Europe’s largest airline group, is seeking enthusiastic and dedicated individuals to join its growing team of over 16,000 Cabin Crew members. Based across a network of 90+ operational bases, Cabin Crew deliver best-in-class customer service to hundreds of thousands of guests daily across more than 3,600 flights. This role offers the opportunity to become a vital part of a dynamic team, ensuring the safety and comfort of passengers while representing a leading airline brand.
Key Responsibilities:
- Provide exceptional customer service to guests onboard.
- Ensure passenger safety and security in accordance with aviation regulations.
- Execute sales duties onboard, including retail and food service.
- Work effectively as part of a team in a fast-paced environment.
- Adhere strictly to safety procedures and emergency protocols.
- Maintain a professional appearance and demeanor at all times.
- Operate flexible shifts, including early mornings and late nights, as per the roster.
Training & Development:
No prior Cabin Crew experience is necessary. Successful candidates will receive world-leading, comprehensive training covering all fundamental skills required for the role, provided completely free of charge. Upon successful completion of the training course, candidates will be issued with their ‘Cabin Crew Wings’ and certified to fly. The Ryanair Group fosters a culture of growth with numerous career opportunities, including progression to Cabin Supervisor, Base Supervisor, Regional Manager, or even Director of Inflight roles.
Requirements:
- High level of enthusiasm and a positive attitude.
- Strong ability to interact with the public and provide excellent customer service with a proactive approach.
- Hardworking, flexible, and possessing an outgoing and friendly personality.
- Adaptable to working a demanding shift roster, including early starts and late finishes.
- Unrestricted right to live and work in the EU.
- Height between 5’2” (157 cm) and 6’2” (188 cm).
- Ability to swim 25 meters unaided.
- Comfortable speaking and writing in English with fluency.
Benefits:
- Free, internationally recognised Cabin Crew Training Course.
- Daily per diem allowance provided whilst training.
- Opportunity to earn uncapped sales bonuses.
- Unlimited access to highly discounted staff travel across the Ryanair Group network.
- Fixed roster pattern of 5 days on, 3 days off.
- Embark on an exciting adventure and gain invaluable experience within a global Cabin Crew network.
- Opportunities to explore new cultures and cities during days off with colleagues.
- Provision of a free uniform in the first year, with an annual allowance thereafter.
- Job security working for a financially stable and leading airline.
- Contract type (direct or agency) dependent on the operational base.
Key Competencies:
- Customer Service Excellence
- Strong Interpersonal Skills
- Effective Sales Skills
- Ability to work collaboratively in a Team
Application Process:
As part of the application, candidates are required to complete a mandatory English proficiency test and a situational judgment test. Failure to successfully complete these assessments will result in disqualification from progressing to the interview stage.