Job Description
This exciting opportunity invites aspiring aviation professionals to join the Ryanair Group, Europe's largest airline group, as a Cabin Crew member. Be part of a dynamic team of over 16,000 Cabin Crew professionals across more than 90 operational bases, collectively serving over 600,000 guests daily on more than 3,600 flights. The successful candidate will be instrumental in delivering best-in-class customer service and ensuring the highest standards of safety for passengers.
Ryanair Group offers an attractive career proposition, including comprehensive, world-leading training provided completely free of charge. No prior experience is necessary, as the training courses are meticulously designed to equip individuals with all fundamental skills required to deliver a safe and top-tier inflight experience. Upon successful completion, new recruits will receive their official 'Cabin Crew Wings', ready to embark on an exhilarating career in the skies.
Life as Cabin Crew is both rewarding and demanding. This role requires individuals to operate varied shifts, including early morning duties commencing as early as 05:00 and late-night returns concluding near midnight. Candidates must possess exceptional customer orientation and thrive in a fast-paced operational environment. Safety remains the paramount priority in all aspects of this role.
Career progression within the Ryanair Group is extensive, with pathways leading to roles such as Cabin Supervisor, Base Supervisor, Regional Manager, or even aspiring to become a Director of Inflight. From day one, team members are immersed in a supportive culture that fosters growth and professional development.
Key Responsibilities
- Delivering best-in-class customer service to passengers.
- Ensuring the safety and comfort of all guests onboard.
- Adhering strictly to all safety procedures and regulations.
- Working efficiently within a fast-paced, operational environment.
- Operating early morning and late-night shifts as per roster requirements.
Candidate Profile & Qualifications
Applicants are sought who demonstrate a high degree of enthusiasm and a proactive 'can-do' attitude. The ideal candidate will be a hardworking, flexible, outgoing, and friendly individual who enjoys engaging with the public and excels at providing exceptional customer service.
- Possession of the unrestricted right to live and work within the European Union.
- Height between 157 cm (5'2") and 188 cm (6'2").
- Ability to swim 25 meters unaided.
- Excellent proficiency in both spoken and written English.
- Flexibility and adaptability to work a demanding shift roster, including early starts and late finishes.
Application Process Note
Please note: As a mandatory part of the application process, candidates are required to complete an English proficiency test and a situational judgment test. Failure to complete these assessments will result in disqualification from progressing to the interview stage.
Benefits Package
Ryanair Group is committed to offering a compelling benefits package designed to support its Cabin Crew members:
- Complimentary, internationally recognized Cabin Crew training program.
- Daily allowance (per diem) provided during the training period.
- Opportunity for uncapped sales bonuses.
- Unlimited, highly discounted staff travel across Ryanair's extensive network of over 250 destinations.
- A predictable 5-on/3-off fixed roster pattern, promoting work-life balance.
- An adventurous and enriching career experience within a global Cabin Crew network.
- Opportunities to explore diverse cultures and cities with colleagues during scheduled days off.
- Provision of a free uniform in the first year, followed by an annual allowance thereafter.
- The security of employment with a financially robust and stable airline.
- Choice of direct or agency contract, dependent on base allocation.
Core Competencies
- Customer Service Excellence
- Interpersonal Communication Skills
- Sales Acumen
- Teamwork and Collaboration