REQUIRED KNOWLEDGE, SKILLS AND ABILITIES
The requirements listed below are representative of the knowledge, skill, and/or ability necessary to perform this job.
EDUCATION and/or EXPERIENCE
High School diploma or GED.
Must meet the minimum requirements for an FAA ATP or RATP certificate. ATP written is preferred.
Must have 2500 hours total time and 1000 hours total time in a Part 121 Operation.
PREFERRED EDUCATION and/or EXPERIENCE
Prior customer service experience, preferably in an aviation environment.
Ability to read, analyze and interpret technical procedures and governmental regulations. Able to effectively present information to and respond to questions from management, crew, passengers and the general public. Able to speak and be understood in English, including shouted verbal commands during emergency situations.