Regional Express | SAAB340 Flight Attendant

Rex is Australia’s largest independent regional and domestic airline operating a fleet of 60 Saab 340 and six Boeing 737-800NG aircraft to 61 destinations throughout all states in Australia. In addition to the airline Rex, the Rex Group comprises wholly owned subsidiaries Pel-Air Aviation (air freight, aeromedical and charter operator) and the two pilot academies, Australian Airline Pilot Academy in Wagga Wagga and Ballarat.

An excellent opportunity exists for a suitably qualified and highly motivated individual to join the Rex Flight Attendant Team for the position of Assistant Flight Attendant Manager for the SAAB340 Aircraft (Regional)operation. This position will be based in Sydney, NSW or Adelaide, SA.

Reporting:

This position reports to the National Flight Attendant Manager.

Position Responsibilities:

The Regional Assistant Flight Attendant Manager (AFAM) is a management position with sufficient rostered flying hours to maintain appropriate competency and familiarisation with company operations commensurate with the need to exercise management and administrative responsibilities.

The duties of the Assistant Flight Attendant Manager (S340/Regional) include assisting the National Flight Attendant Manager (NFAM) as a direct second in charge, and maintaining currency as a Check and Training Flight Attendant.

Key accountabilities include:

• Overall management of the SAAB/Regional Flight Attendant Department in the absence of the NFAM
• Provision of information on implementation of new services, trend in customer needs and overall in flight observation of products delivery
• Offering guidance as required
• Monitoring and maintenance of high standards in grooming and personal presentation
• Prompt action in resolving problems
• Liaise with Flight Attendant Line Supervisors, internal and external stakeholders
• Assisting the NFAM with recruitment ensuring a benchmark of excellence is set for the recruitment of new Flight Attendants
• Compiling reports and other relevant documentation as requested by the NFAM
• Organise and chair both individual and group staff meetings as required
• Assisting the NFAM with special projects
• The supervision of Check & Training and Training Flight Attendants as applicable and the implementation of training and checking programmes for Flight Attendants
• The development of Check and Training procedures for the Flight Attendants
• Implementation and standardisation of safety procedures on board the Rex fleet within type.

Essential Selection Criteria:

• minimum of 12 months’ experience as a solo Flight Attendant
• sound knowledge of CASA Regulations
• knowledge of the applicable Regional Express Flight Attendants’ Agreement
• ability to work on many tasks simultaneously and autonomously
• proactive and effective communication skills (both written and verbal)
• well-developed planning and problem solving skills
• excellent time management skills whilst maintaining accuracy and attention to detail
• flexibility with regards to working hours
• discretion
• previous experience managing large numbers of staff in several locations
• demonstrated ability to build relationships with internal and external stake holders
• accuracy and attention to detail
• computer skills – required to work using Microsoft (Word, Outlook, Excel, Teams) and Merlot

Preferred Selection Criteria:

• previous experience with HR related matters
• Experience in assessing development needs and developing strategies.
• Airline experience in a learning and development service delivery role

Direct Reports

Flight Attendant Supervisors; located across the network.

Conditions:

Remuneration will be discussed with the successful applicant.

To Apply:

Please submit your application with CV and cover letter by Sunday, 17 October 2021.

Applications must address all of the Key Selection Criteria (applications will not be progressed if the key selection criteria, both essential and preferred, are not addressed).