Omni Air International | Flight Attendant

A Flight Attendant is administratively responsible to the Inflight Service Coordinator(s), and functionally responsible to the Purser of the flight to which the Flight Attendant is assigned. Duties shall include, but are not limited to the following:

• Assist passengers and fellow crew members during emergency situations, effectively implement instructions from the flight deck crew, and follow Omni established emergency procedures
• Ensure compliance with Federal Aviation Administration (FAA) regulations
• Ensure passenger compliance with in-flight safety measures
• Provide exemplary customer service to exceed customer satisfaction
• Comply with all internal standards, policies, and procedures of Omni which include: uniform, grooming, and personal conduct while on duty
• Prepare/serve meals & beverages, including alcoholic beverages, peanuts, beef, pork, and/or seafood
• Interact professionally with a wide variety of people from a broad range of cultures
• Act as an accurate and courteous source of information for passengers, taking immediate steps to initiate service recovery when needed
• Responsible for providing excellent customer service to passengers by performing or assisting in the performance of safety, passenger service, and cabin preparation duties
• Perform required pre-flight and security checks, reporting any discrepancies to the Purser
• Continuously monitor all safety conditions and emergency equipment of aircraft while on ground and in flight
• Provide special assistance to passengers, including stowing luggage in overhead compartments, emergency medical aid, and assist disabled passengers
• Effectively communicate in-service announcements, safety demonstrations, emergency instructions, and write detailed reports
• Comply with the laws, regulations and procedures of those States in which operations are conducted
• Comply with all authorities that have jurisdiction over operations that are conducted over the high seas or within a foreign country
• Operate mechanical equipment and safety equipment to include: stairs, oxygen systems, aircraft doors (pushing and pulling), evacuation slides/rafts, fire extinguishers, galley equipment, communications equipment, and lighting systems
• Must be punctual, dependent, and report for duty as required
• Must be able to complete paperwork as needed and utilize basic computer skills
• Perform other such duties assigned by the Purser

Requirements

• Must be 21 years of age or older
• Must be able to speak, write, and read fluent English
• Must maintain valid travel documentation with no impediment preventing entry to all international destinations serviced by Omni
• Ability to work scheduled flight duty periods of 20 hours or more, and deadhead travel periods of 26 hours or more
• Ability to work variable blocks of duty days each month and 19 or more continuous days away from base at any time including nights, weekends, and holidays
• Test negative on an FAA mandated pre-employment drug test, and on subsequent tests under the Omni drug and alcohol testing policy applicable to employees occupying safety sensitive positions
• Must pass a 10-year Background check including a FAA required fingerprint-based criminal history records check
• Must be willing to comply with necessary pre-employment checks mandated by the Transportation Security Administration (TSA)
• Must attend and successfully complete Omni Flight Attendant training

EDUCATION AND EXPERIENCE

• High school diploma or GED required
• Prior customer service/public service experience required

PHYSICAL ACTIVITY

• Stand/Walk more than 2/3 of flight time and sit less than 1/3 of flight time
• Lift overhead up to 60 lbs
• Must physically be able to:
• Sit in assigned jump seat with seatbelt, and shoulder harness fastened
• Perform tasks that require frequent walking, bending below ankle level, and reaching above shoulder level to access overhead compartments
• Open and close cabin door exits and remove over wing exits weighing 60 pounds
• Push and pull heavy beverage/food cart
• Lift, store, transport or reach for items in compartments

MENTAL CAPABILITY REQUIREMENTS

• Must have ability to apply common sense in understanding and dealing with the flying public displaying conduct that is diplomatic and professional at all times
• Must be aware of, and able to recognize and respond to, a variety of situations to include: emergency, medical, and security-related
• Ability to understand, remember, and apply oral and written instructions or other information
• Ability to communicate effectively so to be understood
• Appropriately respond and provide appropriate leadership during emergency/stressful situations and/or in handling disruptive customers
• Ability to work independently and collaborate effectively as a team member
• Must be able to identify and resolve problems in a timely manner
• Ability to make quick decisions which impact the department's credibility, and services reacting in a positive manner during unexpected and/or serious situations
• Ability to complete routine forms, use existing form letters and/or conduct routine oral communication

Omni conditions all job offers on the candidate's documentation of complete COVID -19 vaccination prior to the employment start date. Candidates with medical conditions that preclude vaccination or who hold sincere religious beliefs against vaccination should request an exemption in the form of a reasonable accommodation from the Omni Human Resources Department. Absent receipt of such an accommodation, your CDC Vaccination Card must be shown to the Omni designated representative at your work site prior to your start of employment.

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