NetJets Flight Attendant
NetJets, the global leader in private aviation for over 60 years, seeks a dedicated and professional Flight Attendant to join its esteemed team. As the face of NetJets Large Cabin, the Flight Attendant delivers a superior air transportation experience, upholding an unwavering commitment to safety and providing exceptional in-flight service to NetJets Owners and passengers. This role demands a versatile individual capable of providing concierge-level service, encompassing responsibilities from in-flight chef to safety professional, all while maintaining a consistently professional demeanor.
Responsibilities:
- Ensures the safety of all Owners and passengers, adhering to the Flight Attendant Manual (FAM), Service Procedures Checklist, and Standard Operating Procedures.
- Conducts interior pre-flight checks, welcomes Owners/passengers, and provides briefings on aircraft features, safety procedures, and onboard amenities.
- Procures catering from external sources when necessary.
- Delivers in-flight service, including handling alcohol, serving meals, preparing beds, and adhering to detailed owner preferences.
- Ensures proper stowage of cabin baggage.
- Accommodates flights with pets and passengers who smoke.
- Collaborates effectively within a team/crew environment, ensuring compliance with all safety and regulatory guidelines.
- Serves as a liaison between Owners/passengers and NetJets from arrival at the FBO to safe arrival at their destination.
- Communicates cabin maintenance issues to the Pilot in Command.
- Completes paperwork related to inventory management, passdowns, and crew reports.
- Performs other duties as assigned.
Education:
High School diploma required.
Experience:
2-4 years of related experience.
Core Competencies:
- Adaptability
- Collaboration
- Curiosity
- Service-Oriented
- Strives For Positive Results
Knowledge, Skills, Abilities and Other (KSAOs):
- Bachelor’s degree preferred, with focus on hospitality, customer service, business or culinary skills.
- Related work experience in customer service, culinary, service industry, or aviation.
- Excellent verbal communication skills.
- Proficiency in personal computing, including MS Office (Word, Excel, PowerPoint, etc.).
- Must be twenty-one years of age.
- Body size must not exceed specific aircraft dimensions (e.g., jump seat, harness without modification, cabin aisle and emergency exit).
- Ability to work varying hours, including day and night, weekdays, weekends, and holidays.
- Exceptional flexibility and adaptability to rapid changes.
- Ability to manage rest to be prepared for flight duty.
- Willingness to work up to fourteen hours per day for up to eight days, spanning time zones and diverse weather conditions.
- Ability to be away from home for seven or more days and nights, staying in hotels.
- Ability to secure airport authority and/or US Customs security badges.
- Ability to pass Transportation Security Administration (TSA) background screening.
- Valid passport and ability to travel internationally without restrictions.
- Valid State driver’s license.
- Fluency in written and spoken English.
- Service-oriented with a neat, well-groomed appearance and strong interpersonal skills.
- Excellent oral and written communication skills, particularly under pressure.
- Ability to make quick and accurate decisions with attention to detail.
- Ability to exert up to 60 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
- Ability to work around animals, including handling and care.
- Ability to conduct flights for Owners who smoke.
- Maintenance of Flight Attendant Certification and FAA requirements post-hire.
- Successful completion of the NetJets Part 135 Flight Attendant Training Program.
NetJets Benefits:
NetJets provides an attractive and comprehensive benefits package, including:
- Medical, Dental, and Vision
- Healthcare Advocacy
- Employee Assistance Program
- Flexible Spending Accounts
- Health Savings Account with employer contribution
- Wellness Programs & Discounts
- Paid Time Off
- Life and Accident Insurance
- Voluntary benefits (financial protection plans)
- 401(k) plan with company match
- Short and Long-Term Disability
- Legal Plan
- Identity Theft Protection Plans
- Pet Insurance
- Family & Caregiving Support
NetJets is an equal opportunity employer and values diversity at all levels.