Netjets | Flight Attendant

NetJets Flight Attendant

NetJets, the global leader in private aviation for over 60 years, seeks a dedicated and professional Flight Attendant to join its esteemed team. As the face of NetJets Large Cabin, the Flight Attendant delivers a superior air transportation experience, upholding an unwavering commitment to safety and providing exceptional in-flight service to NetJets Owners and passengers. This role demands a versatile individual capable of providing concierge-level service, encompassing responsibilities from in-flight chef to safety professional, all while maintaining a consistently professional demeanor.

Responsibilities:

• Ensures the safety of all Owners and passengers, adhering to the Flight Attendant Manual (FAM), Service Procedures Checklist, and Standard Operating Procedures.
• Conducts interior pre-flight checks, welcomes Owners/passengers, and provides briefings on aircraft features, safety procedures, and onboard amenities.
• Procures catering from external sources when necessary.
• Delivers in-flight service, including handling alcohol, serving meals, preparing beds, and adhering to detailed owner preferences.
• Ensures proper stowage of cabin baggage.
• Accommodates flights with pets and passengers who smoke.
• Collaborates effectively within a team/crew environment, ensuring compliance with all safety and regulatory guidelines.
• Serves as a liaison between Owners/passengers and NetJets from arrival at the FBO to safe arrival at their destination.
• Communicates cabin maintenance issues to the Pilot in Command.
• Completes paperwork related to inventory management, passdowns, and crew reports.
• Performs other duties as assigned.

Education:

High School diploma required.

Experience:

2-4 years of related experience.

Core Competencies:

• Adaptability
• Collaboration
• Curiosity
• Service-Oriented
• Strives For Positive Results

Knowledge, Skills, Abilities and Other (KSAOs):

• Bachelor’s degree preferred, with focus on hospitality, customer service, business or culinary skills.
• Related work experience in customer service, culinary, service industry, or aviation.
• Excellent verbal communication skills.
• Proficiency in personal computing, including MS Office (Word, Excel, PowerPoint, etc.).
• Must be twenty-one years of age.
• Body size must not exceed specific aircraft dimensions (e.g., jump seat, harness without modification, cabin aisle and emergency exit).
• Ability to work varying hours, including day and night, weekdays, weekends, and holidays.
• Exceptional flexibility and adaptability to rapid changes.
• Ability to manage rest to be prepared for flight duty.
• Willingness to work up to fourteen hours per day for up to eight days, spanning time zones and diverse weather conditions.
• Ability to be away from home for seven or more days and nights, staying in hotels.
• Ability to secure airport authority and/or US Customs security badges.
• Ability to pass Transportation Security Administration (TSA) background screening.
• Valid passport and ability to travel internationally without restrictions.
• Valid State driver’s license.
• Fluency in written and spoken English.
• Service-oriented with a neat, well-groomed appearance and strong interpersonal skills.
• Excellent oral and written communication skills, particularly under pressure.
• Ability to make quick and accurate decisions with attention to detail.
• Ability to exert up to 60 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.
• Ability to work around animals, including handling and care.
• Ability to conduct flights for Owners who smoke.
• Maintenance of Flight Attendant Certification and FAA requirements post-hire.
• Successful completion of the NetJets Part 135 Flight Attendant Training Program.

NetJets Benefits:

NetJets provides an attractive and comprehensive benefits package, including:

• Medical, Dental, and Vision
• Healthcare Advocacy
• Employee Assistance Program
• Flexible Spending Accounts
• Health Savings Account with employer contribution
• Wellness Programs & Discounts
• Paid Time Off
• Life and Accident Insurance
• Voluntary benefits (financial protection plans)
• 401(k) plan with company match
• Short and Long-Term Disability
• Legal Plan
• Identity Theft Protection Plans
• Pet Insurance
• Family & Caregiving Support

NetJets is an equal opportunity employer and values diversity at all levels.