NetJets | Flight Attendant

NetJets, a global leader in private aviation, is seeking a highly skilled and dedicated Flight Attendant to join their team in the United States. This role involves delivering an elite and personalized air travel experience while upholding the company's unwavering commitment to safety and security. The successful candidate will represent the NetJets brand, ensuring a seamless and luxurious journey for all passengers.

About the Role

As the face of NetJets, the Flight Attendant is responsible for providing an unparalleled level of service to Owners and their guests. This position demands a proactive approach to safety, meticulous attention to detail in inflight service, and a deep understanding of bespoke hospitality. The role requires the ability to anticipate and exceed the expectations of discerning clientele, ensuring every flight reflects NetJets' high standards of safety, comfort, and luxury.

Responsibilities

• Ensure the safety and security of all passengers within the aircraft cabin, adhering strictly to company policies and procedures.
• Conduct thorough preflight inspections and provide warm, professional welcomes to passengers.
• Serve as the subject matter expert on all aircraft safety, comfort, and entertainment systems.
• Source high-quality catering from external providers to meet luxury standards and Owner preferences.
• Deliver elevated inflight service, including premium beverage and food presentation and execution of bespoke service notes.
• Ensure all cabin baggage is correctly and safely stowed.
• Manage flights involving pets or smoking onboard with discretion and service excellence.
• Operate effectively within a collaborative team/crew environment, ensuring consistent compliance with all safety and operational protocols.
• Act as a liaison between passengers and NetJets from arrival to departure, ensuring a seamless experience.
• Proactively communicate any cabin-related maintenance concerns to the Pilot in Command.
• Complete all administrative duties, including inventory documentation and crew reports, with accuracy.
• Maintain the aircraft cabin in a consistently clean and organized state.
• Utilize innovative thinking to address complex issues and make prompt decisions in dynamic environments.

Requirements

• High School diploma or equivalent.
• 2-4 years of relevant experience.
• Minimum of twenty-one (21) years of age.
• Outstanding communication skills with clarity, professionalism, and poise.
• Proficient in personal computing, including Microsoft Office Suite.
• Ability to occupy assigned jumpseat and secure required safety restraints in accordance with FAA regulations.
• Ability to maneuver safely within aircraft cabin dimensions and operate emergency exits.
• Available to work a flexible schedule, including days, nights, weekends, and holidays.
• Exceptional adaptability and ability to perform in dynamic environments.
• Ability to manage personal rest effectively for duty.
• Eligible to obtain all necessary airport authority and U.S. Customs security credentials.
• Successful completion of TSA background screenings and obtaining required clearances.
• Possess a valid passport and maintain the ability to travel internationally without restriction.
• Hold a valid State-issued driver’s license.
• Fluent in reading, writing, and speaking the English language.
• Highly polished, service-oriented appearance and demeanor.
• Superior oral and written communication skills, particularly under pressure.
• Sound judgment and decision-making abilities with acute attention to detail.
• Ability to exert up to 60 pounds of force occasionally to move objects.
• Comfortable working around animals.
• Maintain required Flight Attendant certification and FAA compliance post-hire.
• Successful completion of the NetJets Part 135 Flight Attendant Training Program.
• Prior experience in premium or luxury service industries is preferred.
• Familiarity with high-touch service environments such as private aviation, yachting, or Michelin-starred dining is preferred.

Qualifications

• Bachelor’s degree preferred with a concentration in hospitality, customer service, business, or culinary arts.