NetJets | Flight Attendant

Flight Attendant – Private Aviation

NetJets, the global leader in private aviation for over 60 years, is seeking a professional Flight Attendant to join its team. As a brand ambassador, the Flight Attendant serves as the face of NetJets, ensuring an elite, personalized travel experience while upholding an uncompromising commitment to safety, security, and refined hospitality.

Key Responsibilities

• Ensure the safety and security of all passengers, maintaining strict adherence to the Flight Attendant Manual (FAM), Service Procedures Checklist, and all regulatory and company policies.
• Conduct thorough interior preflight inspections and serve as the subject matter expert on aircraft safety, comfort, and entertainment systems.
• Deliver elevated inflight service, including premium food and beverage presentation, turndown service, and the execution of bespoke Owner profiles.
• Source high-quality catering that aligns with luxury standards and individual Owner preferences.
• Maintain cabin organization and cleanliness, including the proper stowing of cabin baggage.
• Provide discreet, service-oriented care for flights involving pets or smoking, in accordance with company policy.
• Collaborate effectively with internal teams, including Owner Services and flight crews, to ensure a seamless experience from the Fixed Base Operator (FBO) to the final destination.
• Proactively communicate cabin-related maintenance issues to the Pilot in Command.
• Complete all administrative duties, including inventory management, service documentation, and required crew reports.

Qualifications and KSAOs

• Education: High School Diploma required; Bachelor’s degree in hospitality, customer service, business, or culinary arts preferred.
• Experience: 2–4 years of experience required, with preference for backgrounds in luxury service environments such as private aviation, yachting, Michelin-starred dining, or concierge services.
• Core Competencies: Adaptability, collaboration, curiosity, service-oriented mindset, and a focus on positive results.
• Age: Must be at least 21 years of age.
• Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Physical Requirements: Must be able to occupy the jumpseat and secure restraints per FAA regulations; capable of maneuvering within cabin dimensions; must be able to exert up to 60 pounds of force occasionally.
• Regulatory Compliance: Must be eligible to obtain all necessary airport authority and U.S. Customs security credentials; must pass all TSA background screenings.
• Travel and Schedule: Must be available to work a flexible schedule, including nights, weekends, and holidays; must be willing to travel away from home for seven or more consecutive days; flight duty periods may last up to 14 hours daily.
• Language: Fluency in English (reading, writing, and speaking) is required.
• Documentation: Must possess a valid passport for international travel and a valid state-issued driver’s license.
• Training: Must successfully complete the NetJets Part 135 Flight Attendant Training Program and maintain all required certifications post-hire.

Benefits and Support

NetJets offers a comprehensive benefits package designed to support employee well-being, including:

• Medical, dental, and vision insurance with no-cost options.
• 401(k) plan with a 67% employer match on employee contributions.
• Short and long-term disability, life, and accident insurance.
• Health Savings Account (HSA) with annual employer contribution and Flexible Spending Accounts (FSA).
• Wellness programs, discounts, and healthcare advocacy.
• Paid Time Off.
• Family and caregiving support, legal plans, identity theft protection, and pet insurance.