NetJets | Flight Attendant

Flight Attendant (NJUS) - NetJets Aviation, Inc.

Req ID: 17164

Location: Multiple US Locations (Columbus, OH; Atlanta, GA; Englewood, CO; Orlando, FL; West Palm Beach, FL; Las Vegas, NV; Miami, FL; Houston, TX; Charlotte, NC; Boston, MA; Fort Lauderdale, FL; Fort Myers, FL)

Company Overview

NetJets, the global leader in private aviation for over 60 years, is dedicated to safety, personalized service, and global accessibility. We offer a premier career environment characterized by exceptional growth opportunities and a comprehensive benefits package.

Position Purpose

The Flight Attendant serves as a brand ambassador for NetJets, entrusted with delivering an elite, personalized travel experience. This role requires an uncompromising commitment to safety and security, paired with bespoke hospitality that exceeds the expectations of every NetJets Owner.

Key Responsibilities

• Ensure the safety and security of all passengers in accordance with the Flight Attendant Manual (FAM) and standard operating procedures.
• Conduct interior preflight inspections, provide personalized briefings, and serve as the subject matter expert on aircraft safety, comfort, and entertainment systems.
• Source high-quality catering and deliver elevated inflight service, including premium food and beverage presentation and turndown service.
• Manage cabin baggage stowage and assist with flights involving pets or smoking, while maintaining discretion.
• Collaborate effectively with flight crews, Owner Services, and internal departments to ensure a seamless experience.
• Serve as a primary liaison for Owners from the Fixed Base Operator (FBO) through arrival.
• Communicate maintenance concerns, manage inventory, complete administrative reporting, and maintain cabin cleanliness.
• Exercise sound judgment and innovative problem-solving in dynamic, high-stakes environments.

Core Competencies

• Adaptability
• Collaboration
• Curiosity
• Service-Oriented Mindset
• Goal-Driven Performance

Requirements and Qualifications

• Experience: 2–4 years of professional experience; preference for backgrounds in premium or luxury service (private aviation, yachting, Michelin-starred dining, or high-end concierge).
• Education: High school diploma required; Bachelor’s degree in hospitality, customer service, business, or culinary arts preferred.
• Age: Minimum 21 years of age.
• Communication: Fluent in English (reading, writing, and speaking) with superior oral and written communication skills.
• Technical Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
• Physical Requirements: Must be able to occupy jumpseats, operate emergency exits, and maneuver within aircraft dimensions. Ability to lift up to 60 pounds occasionally, 30 pounds frequently, and 10 pounds constantly.
• Legal/Compliance: Must possess a valid passport, a state-issued driver’s license, and the ability to travel internationally. Must be eligible to obtain all required airport authority and U.S. Customs security credentials and pass TSA background screenings.
• Training: Must successfully complete the NetJets Part 135 Flight Attendant Training Program and maintain all required certifications.
• Availability: Ability to work a flexible schedule, including nights, weekends, and holidays. Must be able to travel for seven or more consecutive days and nights and manage rest effectively during duty cycles.

Benefits

NetJets provides a comprehensive "LIVE WELL" benefits package to support your mind, body, and life, including:

• No-cost Medical, Dental, and Vision insurance.
• 401(k) plan with a 67% company match on employee contributions.
• Paid Time Off and wellness programs.
• Life, accident, short-term, and long-term disability insurance.
• Health Savings Account (HSA) with annual employer contribution and Flexible Spending Accounts.
• Additional support: Employee Assistance Program, healthcare advocacy, legal plans, identity theft protection, and pet insurance.