Madison Square Garden Entertainment Corp. (MSG Entertainment), a leader in live entertainment, is seeking an experienced Flight Attendant to join their team in Long Island, NY. This role serves as the lead cabin authority, responsible for overseeing service execution, cabin coordination, and ensuring an exceptional passenger experience aboard corporate aircraft.
About the Role
The Flight Attendant is accountable for the end-to-end management of cabin operations on assigned trips. This position requires a hands-on approach, combining direct service delivery with leadership responsibilities to ensure consistent, controlled, and high-standard service aligned with established company protocols. The role involves meticulous planning, adapting service delivery to diverse trip profiles, and maintaining a superior passenger experience.
Responsibilities
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Lead cabin operations on assigned trips, ensuring accountability for execution, timing, and service flow.
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Develop and implement structured, adaptable service plans based on passenger profiles and trip requirements.
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Operate within a flexible, no-fail service model, demonstrating depth of preparation and adaptability in execution.
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Direct and coordinate flight attendants to uphold consistency, timing, and presentation standards.
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Liaise with Executive Assistants and key stakeholders to align expectations and requirements.
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Oversee provisioning, including vendor coordination and quality control.
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Manage the cabin environment effectively under dynamic conditions.
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Provide real-time guidance and mentorship to flight attendants.
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Maintain comprehensive knowledge of all passenger profiles to ensure consistent, high-level service.
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Deliver exceptional experiences for guests, partners, and team members, adhering to appearance and presentation guidelines.
Requirements
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8–12+ years of experience in Part 91 private aviation.
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Demonstrated experience supporting UHNW passengers in high-demand environments.
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Completion of formal corporate flight attendant training (e.g., FACTS, FlightSafety, or equivalent).
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Current CPR, AED, and First Aid certifications.
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Advanced culinary execution, menu planning, and preparation skills; formal culinary training is preferred.
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Advanced experience in provisioning strategy and managing multiple service options.
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Strong working knowledge of cabin systems, galley operations, and aircraft-specific service environments.
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Proven ability to lead cabin operations and direct flight attendants.
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Experience coordinating with Executive Assistants and key stakeholders.
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Valid passport with the ability to travel internationally without restriction.
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Valid driver’s license and reliable transportation.
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Ability to operate on a flexible, on-demand schedule, including high-priority assignments.
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High level of discretion, judgment, and execution discipline.
Special Requirements
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Ability to work a flexible schedule including nights, split days off, weekends, and holidays in a 24/7 environment.
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Must be able to perform the duties of a 14 CFR Part 121 Flight Attendant while in flight, without limitation.
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Ability to travel and work on-site in an office environment.
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Willingness to relocate to Long Island, NY.
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Other duties as assigned.