MSG Entertainment Holdings | Flight Attendant

Lead Corporate Flight Attendant

Madison Square Garden Entertainment Corp. (MSG Entertainment) is seeking a highly skilled Lead Corporate Flight Attendant to serve as the lead cabin authority on assigned trips. This role is responsible for service execution, cabin coordination, and ensuring a superior passenger experience. The ideal candidate will provide real-time leadership, maintain service standards, and operate in a hands-on capacity to ensure consistent, high-level performance across all trip profiles.

Key Responsibilities

• Lead cabin operations, maintaining accountability for execution, timing, and service flow.
• Translate passenger profiles and trip requirements into structured, adaptable service plans, including menu presentation and parallel preparation of multiple options.
• Operate within an options-driven, no-fail service model, ensuring depth of preparation and flexibility.
• Direct and coordinate internal and contract flight attendants to uphold consistency and presentation standards.
• Interface with Executive Assistants and key stakeholders to align expectations throughout the trip lifecycle.
• Oversee provisioning strategy, including vendor coordination and quality control.
• Maintain control of the cabin environment during dynamic conditions.
• Provide mentorship and real-time guidance to reinforce execution discipline and service standards.
• Maintain comprehensive knowledge of passenger profiles to ensure the highest level of expectation management.

Qualifications

• 8–12+ years of experience in Part 91 private aviation.
• Demonstrated experience supporting UHNW passengers in high-demand environments.
• Completion of formal corporate flight attendant training (e.g., FACTS, FlightSafety, or equivalent).
• Current safety certifications including CPR, AED, and First Aid.
• Advanced capability in culinary execution, menu planning, and flexible onboard preparation (formal or practical culinary training preferred).
• Advanced experience in provisioning strategy and management of parallel service options.
• Strong working knowledge of cabin systems, galley operations, and aircraft-specific service environments.
• Proven leadership ability to direct cabin operations and personnel in real time.
• Experience coordinating effectively with Executive Assistants and key stakeholders.
• Valid passport with the ability to travel internationally without restriction.
• Valid driver’s license and reliable access to transportation.
• High level of discretion, judgment, and execution discipline.

Special Requirements

• Must be willing to relocate to Long Island, NY.
• Ability to operate on a flexible, on-demand schedule, including nights, weekends, holidays, and split days off in a 24/7 environment.
• Ability to travel and work on-site in an office environment.
• Ability to perform all duties as required of a 14 CFR Part 121 Flight Attendant while in flight.
• Ability to support short-notice and priority trips as assigned.