Lead Corporate Flight Attendant
Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The company’s portfolio includes world-renowned venues and the original production, the Christmas Spectacular Starring the Radio City Rockettes. MSG Entertainment is currently seeking a Lead Corporate Flight Attendant to join its aviation operations.
Role Overview
The Lead Corporate Flight Attendant serves as the primary cabin authority on assigned trips. This role is accountable for service execution, cabin coordination, and the overall passenger experience. The incumbent ensures service delivery is consistent, controlled, and aligned with established corporate standards across varying trip profiles, combining direct execution with real-time leadership in a hands-on capacity.
Key Responsibilities
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Lead cabin operations on assigned trips, maintaining accountability for execution, timing, and overall service flow.
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Translate passenger profiles and trip requirements into structured, adaptable service plans, including menu presentation and parallel preparation of multiple options.
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Operate within an options-driven, no-fail service model, ensuring depth of preparation and flexibility.
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Direct and coordinate internal and contract flight attendants to maintain consistency, timing, and presentation standards.
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Interface with Executive Assistants and key stakeholders to align expectations prior to and during trips.
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Oversee provisioning strategies, including vendor coordination and quality control.
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Maintain control of the cabin environment during dynamic or changing conditions.
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Provide real-time guidance and mentorship to reinforce standards and execution discipline.
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Maintain a working knowledge of all passenger profiles to ensure consistency at the highest level of expectation.
Requirements
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8–12+ years of experience in Part 91 private aviation.
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Demonstrated experience supporting UHNW passengers in high-demand environments.
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Completion of formal corporate flight attendant training (e.g., FACTS, FlightSafety, or equivalent).
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Current safety certifications including CPR, AED, and First Aid.
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Advanced capability in culinary execution, menu planning, and flexible onboard preparation; formal or practical culinary training is preferred.
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Advanced experience in provisioning strategy, including management of multiple parallel service options.
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Strong working knowledge of cabin systems, galley operations, and aircraft-specific service environments.
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Proven ability to lead cabin operations and direct other flight attendants in real time.
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Experience coordinating with Executive Assistants and key stakeholders.
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Valid passport with the ability to travel internationally without restriction.
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Valid driver’s license, reliable access to transportation, and the ability to support short-notice and priority trips.
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Ability to operate on a flexible, on-demand schedule.
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High level of discretion, judgment, and execution discipline.
Special Requirements
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Ability to work a flexible schedule, including nights, split days off, weekends, and holidays in a 24/7 environment.
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Must be able to perform the duties as required of a 14 CFR Part 121 Flight Attendant while in flight.
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Ability to travel and work on-site in an office environment.
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Must be willing to relocate to Long Island, NY.
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Perform other duties as assigned.