Aviation Cabin Crew Position at Luxair

Luxair invites applications for a Cabin Crew position. The successful candidate will play a vital role in ensuring the safety, security, and comfort of our passengers throughout the flight, adhering to the highest standards of professionalism and service excellence.

Key Responsibilities:

Maintain passenger and flight safety and security during all phases of operation, including normal, abnormal, and emergency situations.
Facilitate effective communication between cabin and flight crew members, utilizing established protocols and terminology.
Provide attentive and appropriate assistance to passengers with special needs.
Administer first aid and handle medical emergencies both in-flight and on the ground.
Maintain current knowledge of all Luxair regulations, documentation, and instructions, updating personal manuals as required.
Ensure passenger well-being aligns with service instructions and company communication guidelines.
Comply with all applicable regulations and instructions concerning in-flight sales.
Utilize established reporting methods to communicate operational irregularities, feedback, and suggestions.

Qualifications:

Essential Requirements:

Secondary education diploma (Baccalaureate or equivalent).
Valid swimming and/or rescue certification.
Minimum age of 18 years and demonstrable fitness for flight duties.
Flexibility to work irregular schedules, including weekends.
Willingness to accept layovers at outstations.
Proficiency in standard office software applications.
Customer-oriented demeanor, professional appearance, and adherence to the company uniform code.
Excellent communication skills in English, French, and German (written and spoken).
Successful completion of mandatory initial and recurrent training.

Desirable Requirements:

Completion of relevant training programs (refer to training documentation for details).
Exceptional customer service skills and a highly service-oriented approach.
Basic knowledge of Luxembourgish.
Proven ability to communicate effectively at all levels, both internally and externally.
Proficiency in departmental software tools.
Responsible, dynamic, team-oriented approach, and ability to manage stress effectively.

Advantageous Attributes:

Fluency in additional languages.

We are seeking a dedicated and highly motivated individual to join our team. Applications are invited from candidates who possess strong interpersonal skills, a commitment to safety and security, and a genuine passion for providing exceptional customer service in the aviation industry.