Supervision Flight Attendant (SFA) - Lufthansa City Airlines
Lufthansa City Airlines, a young and dynamic member of the Lufthansa Group, is seeking experienced and passionate Supervision Flight Attendants to join our team in Munich. We are looking for individuals with a proven track record in the aviation industry, a strong commitment to customer service, and a desire to contribute to the growth of our airline.
Responsibilities
As a Supervision Flight Attendant, you will play a pivotal role in providing exceptional onboard experiences for our passengers. Your responsibilities will include:
- Serving as a role model for the cabin crew, demonstrating exemplary customer service, leadership, and professionalism.
- Maintaining a high standard of safety and security on board our aircraft.
- Providing guidance and support to your team, ensuring a positive and efficient working environment.
- Acting as a point of contact for passengers and crew, addressing their needs and resolving any issues promptly and effectively.
- Contributing to the development and implementation of new initiatives and operational procedures.
Qualifications
We are looking for individuals who:
- Possess a genuine passion for aviation and a strong desire to excel in their career.
- Are dedicated to delivering exceptional customer service and creating a memorable experience for our passengers.
- Are confident and capable leaders, able to motivate and inspire their team members.
- Are highly organized and detail-oriented, with a focus on efficiency and effectiveness.
- Possess excellent communication and interpersonal skills, able to interact effectively with passengers and crew members from diverse backgrounds.
Benefits
In return for your dedication and commitment, we offer:
- A competitive salary and benefits package, including pension plan and company-sponsored social benefits.
- Free parking at our Munich hub.
- Shift allowances and flight benefits.
- Access to a subsidized canteen.
- Job ticket and subsidies for public transport.
- JobRad program, allowing you to lease a bicycle at a subsidized rate.
- Employee discounts and shopping opportunities.
- Employee events, including summer parties and participation in sporting events.
- Company-provided uniforms.
- Flexible working hours.
- Development programs and training opportunities to further enhance your skills.
- On-site medical services.
- Dedicated locker facilities for cyclists and athletes.
- Shower facilities for your convenience.
Requirements
To be considered for this exciting opportunity, you will need to meet the following requirements:
- Possess a secondary school diploma (at least a Hauptschulabschluss with 2 years of professional experience) or a completed vocational training.
- Have prior flight experience and leadership experience (e.g., as SFA or in training or coaching).
- Be prepared to assume responsibility as an SFA in a shared leadership system on board our aircraft.
- Hold a valid passport.
- Possess a valid Cabin Crew Attestation (CCA).
- Have at least 12 months of flight experience.
- Have a personal mobile phone with a contract.
- Demonstrate excellent command of German and English (at least B2 level).
- Maintain a professional appearance and demeanor, aligned with our guests' expectations.
- Be able to swim proficiently.
- Possess a good state of health (positive medical flight aptitude test) and a positive reliability check.
If you are ready to embark on a rewarding career in aviation and make a difference with a growing airline within the Lufthansa Group, we encourage you to apply.