Jet2.com is seeking enthusiastic individuals to join their team as Cabin Crew at East Midlands Airport on a fixed-term contract until November 2027, with potential for extension. This safety-centric position involves ensuring passenger safety, security, and well-being while delivering award-winning onboard service and sales. No prior cabin crew experience is necessary, as comprehensive training will be provided.
About the Role
This full-time, fixed-term Cabin Crew role at East Midlands Airport is crucial for maintaining the high standards of service and safety expected by Jet2.com. The position operates within a 24/7 environment, requiring flexibility in working hours, including early mornings, late evenings, weekends, and peak holiday periods. Successful candidates will be integral to the airline's operations, contributing to both passenger safety and an exceptional travel experience.
Duties and Responsibilities
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Uphold the safety, security, and well-being of all customers and colleagues during flights.
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Deliver exceptional customer service, aiming to create memorable onboard experiences.
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Provide comprehensive support to passengers, including first aid and general assistance.
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Confidently promote and sell onboard products and services.
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Collaborate effectively with fellow Cabin Crew and Flight Deck members to ensure safe and efficient flight operations.
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Strictly adhere to all company procedures, regulatory requirements, and safety standards.
Requirements
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While previous Cabin Crew experience is not mandatory, candidates should possess a strong commitment to safety.
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Demonstrate a genuine enjoyment in assisting others and delivering excellent customer service.
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Exhibit confident and professional communication skills.
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Maintain composure and make sound decisions in high-pressure situations.
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Thrive in dynamic, fast-paced work environments.
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Exhibit a professional demeanor and take pride in personal presentation.
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Possess strong teamwork capabilities.
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Be comfortable and capable of promoting and selling onboard products.
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Display resilience, accountability, and a positive attitude.
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Hold a valid UK/EU passport with sufficient validity.
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Provide a complete 5-year history of employment, education, or activities.
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Successfully pass pre-employment referencing and criminal record checks.
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Meet all applicable medical, health, and safety requirements.
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Demonstrate the ability to consistently fasten the safety harness for the Crew Jump Seat.
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Meet the necessary reach and mobility standards for the role.
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Ensure reliable transportation to and from the airport base for all scheduled shifts.