Jet2.com is seeking motivated individuals for Cabin Crew positions based at Manchester Airport, United Kingdom. This role involves ensuring passenger safety and delivering award-winning onboard service on a fixed-term contract through the summer season, with potential for extension.
About the Role
The Cabin Crew role at Jet2.com is dedicated to ensuring the safety, security, and well-being of customers and colleagues. It also encompasses delivering exceptional onboard service and promoting onboard products. The operation runs 24/7, requiring flexibility in working variable rosters, including early mornings, late evenings, weekends, and peak holiday periods. Successful candidates will undergo a comprehensive 4-week CAA-approved paid training course.
Duties and Responsibilities
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Ensure the safety, security, and well-being of customers and colleagues on all flights.
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Deliver award-winning customer service to create memorable onboard experiences.
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Provide first aid and general assistance to customers with diverse needs.
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Confidently promote and sell onboard products.
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Collaborate effectively with Cabin Crew and Flight Deck colleagues for safe and efficient operations.
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Adhere strictly to all company procedures, regulatory requirements, and safety standards.
Requirements
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No prior Cabin Crew experience is required.
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A strong commitment to safety is essential.
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Enjoyment of assisting others and delivering excellent customer service.
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Confident and professional communication skills.
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Ability to remain calm and make sound decisions under pressure.
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Capacity to thrive in a fast-paced and dynamic environment.
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Pride in personal presentation and professionalism.
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Enjoyment of collaborative teamwork.
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Comfort with promoting and selling onboard products.
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Demonstrated resilience, accountability, and a positive attitude.
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Possession of a valid UK/EU passport with sufficient validity.
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Ability to provide a full 5-year employment, education, or activity history.
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Successful completion of pre-employment referencing and criminal record checks.
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Compliance with all applicable medical, health, and safety requirements.
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Ability to consistently fasten the safety harness for the Crew Jump Seat.
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Meeting required reach and mobility standards for the role.
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Reliable transportation to and from the airport base for all rostered shifts.