Jet2.com is seeking enthusiastic Cabin Crew members to join their team at Birmingham Airport. This fixed-term role focuses on ensuring passenger safety and delivering exceptional onboard service, with comprehensive training provided.
About the Role
Jet2.com is recruiting Cabin Crew to be based at Birmingham Airport, United Kingdom. This position is offered on a full-time fixed-term contract until the end of the summer season in November 2027, with the possibility of extension for Summer 2028. The role is safety-focused, encompassing the paramount responsibility for the safety, security, and wellbeing of customers. Additionally, Cabin Crew are integral to delivering Jet2.com's award-winning onboard service and promoting onboard product sales. A 4-week CAA-approved paid training course is provided, and successful candidates are welcomed as Jet2 colleagues from the outset. The operational environment is 24/7, requiring flexibility to work variable rosters including early mornings, late evenings, weekends, and peak holiday periods.
Duties and Responsibilities
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Ensure the safety, security, and wellbeing of customers and colleagues on all flights.
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Deliver exceptional customer service to create memorable onboard experiences.
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Provide support to customers with diverse needs, including first aid and general assistance.
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Confidently promote and sell onboard products.
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Collaborate effectively with fellow Cabin Crew and Flight Deck colleagues to maintain a safe and efficient operation.
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Adhere strictly to all company procedures, regulatory requirements, and safety standards.
Requirements
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While previous Cabin Crew experience is not a prerequisite, candidates should demonstrate the following attributes:
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A strong commitment to safety as the top priority.
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A genuine enjoyment of assisting others and delivering excellent customer service.
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Confident and professional communication skills.
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The ability to remain calm and make sound decisions under pressure.
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A capacity to thrive in a dynamic and fast-paced environment.
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Pride in personal presentation and professionalism.
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A collaborative spirit and enjoyment of teamwork.
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Comfort with promoting and selling onboard products.
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Demonstrated resilience, accountability, and a positive attitude.
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Possession of a valid UK/EU passport with adequate remaining validity.
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Ability to provide a complete 5-year history covering employment, education, or activities.
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Successful completion of pre-employment referencing and criminal record checks.
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Compliance with all applicable medical, health, and safety requirements.
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The ability to consistently fasten the safety harness for the Crew Jump Seat.
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Meeting the required reach and mobility standards essential for the role.
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Reliable transportation to and from the airport base for all scheduled shifts.
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Note: Only one Cabin Crew application is permitted per recruitment season. Applicants should apply only for their preferred base airport, as subsequent applications will not be considered.