Jet2.com is seeking enthusiastic Cabin Crew members for its Glasgow Airport base in the United Kingdom. This fixed-term, full-time position focuses on ensuring passenger safety and delivering exceptional onboard service.
About the Role
The Cabin Crew role at Jet2.com is safety-critical and customer-focused. Successful candidates will be responsible for the safety, security, and wellbeing of passengers throughout every flight. The position also involves delivering Jet2.com's award-winning onboard service and engaging in product sales. The operational environment is 24/7, requiring flexible working patterns that include early mornings, late evenings, weekends, and peak holiday periods. A comprehensive 4-week CAA-approved paid training course is provided, with successful applicants becoming Jet2 colleagues from the commencement of their training.
Duties and Responsibilities
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Ensuring the safety, security, and wellbeing of customers and colleagues on all flights.
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Providing exceptional customer service to create memorable onboard experiences.
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Assisting customers with various needs, including providing first aid and general support.
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Promoting and selling onboard products effectively.
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Collaborating with Cabin Crew and Flight Deck colleagues to ensure a safe and efficient operation.
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Adhering to all company procedures, regulatory requirements, and safety standards.
Requirements
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No prior Cabin Crew experience is necessary.
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A strong commitment to prioritizing safety.
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A genuine enjoyment of assisting others and delivering excellent customer service.
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Confident and professional communication skills.
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The ability to remain calm and make sound decisions under pressure.
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Adaptability to a fast-paced and dynamic work environment.
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A professional appearance and demeanor.
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A collaborative approach to teamwork.
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Comfort in promoting and selling onboard products.
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Demonstrated resilience, accountability, and a positive attitude.
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A valid UK/EU passport with sufficient remaining validity.
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The capacity to provide a complete 5-year history of employment, education, or activities.
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Successful completion of pre-employment referencing and criminal record checks.
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Compliance with all applicable medical, health, and safety requirements.
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The ability to consistently fasten the safety harness for the Crew Jump Seat.
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Meeting the required reach and mobility standards for the role.
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Reliable transportation to and from the airport base for all scheduled shifts.
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Applicants are permitted to submit only one Cabin Crew application per recruitment season.