Jet2.com | Flight Attendant

Jet2.com and Jet2holidays seeks a Regional Inflight Retail Operations Executive to manage operational and logistical activities for inflight catering and provisioning across its UK airport bases. This role is key to ensuring customer satisfaction, maximising onboard sales, and maintaining flight safety standards. The position is located in the South of England but is open to candidates across the UK, with the flexibility to be based at any of the company's 14 UK airport locations.

About the Role

The Regional Inflight Retail Operations Executive is responsible for the comprehensive planning, communication, and organisation of all operational and logistical functions related to inflight catering and provisioning. This includes liaising with service providers such as Gate Gourmet, managing operational disruptions, and ensuring all flights are fully provisioned to enhance customer experience and maximise onboard revenue. The role requires active relationship management with local catering unit managers and base managers.

Key Responsibilities

• Manage day-to-day operational oversight of inflight catering and provisioning.
• Liaise with Operations teams and service providers to ensure all flight requirements are met.
• Plan and communicate actions to minimise impact during programme disruptions.
• Participate in an on-call rota, covering one week in five.
• Undertake travel to cover various UK bases, including weekly visits to catering units and crew rooms.

Requirements

• Previous experience in a similar airline inflight retail operations role is preferred.
• Specific experience in airline catering and logistics is advantageous.
• A strong airline operational background in Ground Services, Catering, In-Flight Retail, or Cabin Services/Cabin Crew is a minimum requirement.
• Ability to work independently and remotely as a self-starter.
• Demonstrated problem-solving skills, with the capacity to make sound operational decisions quickly.