An award-winning airline is seeking friendly, professional, and safety-focused individuals to join their team as Cabin Crew at London Stansted Airport. This role offers an exciting opportunity to be part of a dynamic team, prioritizing safety and delivering exceptional customer service.

About the Role

As Cabin Crew, the primary responsibility is to ensure the safety, security, and wellbeing of customers and colleagues on every flight. This involves delivering award-winning customer service to create memorable onboard experiences, providing assistance to customers including first aid, and promoting and selling onboard products. The role also requires close collaboration with Flight Deck and fellow Cabin Crew members to maintain a safe and efficient operation, adhering strictly to all company procedures, regulatory requirements, and safety standards.

Responsibilities

Ensure the safety, security, and wellbeing of customers and colleagues on every flight.
Deliver award-winning customer service and create memorable experiences onboard.
Support customers with a wide range of needs, including providing first aid and general assistance.
Promote and sell onboard products with confidence.
Collaborate with Cabin Crew and Flight Deck colleagues to deliver a safe and efficient operation.
Adhere to all company procedures, regulatory requirements, and safety standards.

Requirements

A strong commitment to safety.
Enjoyment of helping others and delivering excellent customer service.
Confident and professional communication skills.
Ability to remain calm and make sound decisions under pressure.
Adaptability to thrive in a fast-paced and ever-changing environment.
Pride in personal presentation and professionalism.
Enjoyment of working collaboratively as part of a team.
Comfort in promoting and selling onboard products.
Demonstrated resilience, accountability, and a positive attitude.
Comfort working a variety of shifts, including early mornings, late evenings, weekends, bank holidays, peak holiday periods, and variable rosters.
Ability to fasten the safety harness for the Crew Jump Seat.
Meeting required reach and mobility standards for the role.
Ability to travel reliably to and from the airport base for all rostered shifts.

Qualifications

Valid UK/EU passport with the required validity.
Ability to provide a full 5-year employment, education, or activity history.
Successful completion of pre-employment referencing and criminal record checks.
Compliance with all applicable medical, health, and safety requirements.

Working Pattern

Opportunities are available on full-time Fixed Term contracts until the end of the Summer Season (November 2027), with potential for return in Summer 2028. The airline operates 24 hours a day, 7 days a week, requiring flexibility in working hours.

Benefits

Excellent On-Target Earnings (OTE) of £35,200+ (pro rata) including commission, flight duty, and sector pay.
4-week CAA approved paid training course with no upfront costs.
Exclusive discounts on flights and holidays.
Contributory pension scheme.
Life Assurance (3x annual salary).
37 days annual leave per annum (pro rata, including Bank Holidays).
Employee Assistance Programme for the employee and their family.