Horizon Air is seeking dedicated and customer-focused individuals to join its team as Flight Attendants. In this vital role, the Flight Attendant serves as the face of Horizon Air, representing Alaska Airlines, and is responsible for ensuring the safety and comfort of passengers during regional flights throughout the West. This position offers a challenging and rewarding career path for those who prioritize safety, deliver exceptional service, and thrive in a dynamic environment. This is a union-represented position.
Key Responsibilities
Adhere to and maintain full compliance with all safety regulations and procedures.
Verify the operational readiness of all onboard safety equipment.
Welcome passengers, assist with seating arrangements, stowage of carry-on baggage, and ensure passenger security.
Clearly explain and demonstrate the use of safety equipment and emergency procedures.
Prepare and serve a variety of meals and beverages, including alcoholic options.
Effectively market and process sales of onboard products and services using a mobile device.
Calmly and effectively manage passenger situations, including medical emergencies, to ensure a safe and comfortable flight.
Respond to passenger inquiries regarding flight operations and provide destination information.
Perform other assigned duties to support inflight operations.
Qualifications and Skills
Required Qualifications:
A minimum of two (2) years of customer or community service experience.
An unwavering commitment to safety as the number-one priority.
Ability to meet specific aircraft dimension requirements for safety equipment and cabin access.
Compliance with the company’s grooming, uniform, and appearance standards, including a specific tattoo policy.
Demonstrated physical ability to perform all Flight Attendant duties.
Willingness to relocate to any of the designated Flight Attendant bases: Seattle, WA; Portland, OR; Medford, OR; Boise, ID; Spokane, WA; Anchorage, AK; Everett, WA.
Willingness to serve alcohol.
Basic computer literacy and comfort with technology.
Flexibility to work varied schedules, including nights, weekends, and holidays.
Ability and willingness to travel extensively.
Adaptability to perform a variety of duties and perform effectively under stress.
Must possess and/or obtain a current passport with unlimited access in and out of the United States, and any necessary travel documentation for international flights, including unrestricted travel to and from Canada.
Proficiency in English communication.
High school diploma or equivalent.
Minimum age of 21 years old.
Authorization to work in the U.S.
Application Requirement: All applicants must complete a self-guided voice interview (approximately 30-40 minutes) in a quiet location. This must be completed by December 3 at 7:00 PM Pacific Time for the application to be considered.
Training Requirement: Successfully complete four (4) weeks of paid training in Portland, OR.
Compensation and Benefits
Starting Rate: USD $0.00/Hr.
First Year Pay: $20.66 per hour, as per collective bargaining agreement.
Total Rewards:
Pay and benefits vary by company, location, scheduled hours, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines, Hawaiian Airlines & Horizon Air (subject to flight processing fees).
Comprehensive well-being programs including medical, dental, and vision benefits.
Generous 401k contribution and match program.
Eligibility for quarterly and annual bonus plans.
Generous holiday and paid time off.
For detailed information on compensation and benefits, please refer to the collective bargaining agreement and the Horizon Air careers site.
Additional Information
Airport SIDA Badge: Employees working at an airport or maintenance hangar will be required to obtain and maintain a SIDA badge. Failure to qualify for or maintain a SIDA badge may result in termination.
Government Contractor & DOT Regulations: This position is subject to Department of Transportation (DOT) regulations, including post-offer and/or pre-employment drug testing.
Equal Employment Opportunity: Horizon Air is committed to providing equal employment opportunities and prohibits discrimination and harassment.