28 November 2022

Endeavor Air | Flight Attendant

United States

Flight Attendant

Job Locations

US-NY-Flushing | US-NY-Jamaica | US-GA-Atlanta | US-KY-Hebron | US-MI-Romulus | US-MN-St. Paul

Post Date (11/1/2022 12:00 AM)

Requisition ID 2022-3674

Category Flight Attendant

Post End Date 12/31/2022

Position Type Full-Time

About Us

Endeavor Air, a wholly-owned subsidiary of Delta Air Lines, takes pride in delivering a safe, reliable, and customer-focused travel experience. Flying as Delta Connection, Endeavor operates more than 900 daily flights to 100+ destinations in the United States, Canada, and the Caribbean.

Headquartered in Minneapolis, Minn., Endeavor operates six crew bases and 10 maintenance bases across the country. At the heart of our operation, over 5,200 employees keep us soaring and help ensure Endeavor sets the standard for excellence in the regional airline industry.

Our Culture

We know that our people are our greatest assets, and we are committed to building a culture where employees love coming to work each day. At Endeavor Air, we foster a diverse, culturally-rich and safe workplace where employees are treated with dignity and respect. With a culture built on safety, excellence, and teamwork, Endeavor offers limitless potential for aviation professionals looking to start or continue their careers.

Our team promotes an inclusive environment in all aspects of the airline and our operation. As an EEO employer, we provide opportunities for all qualified candidates without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran, or disabled status.

Overview

What’s your dream job? Does it include traveling, meeting new people and living an “on the fly” lifestyle? Is this your time to have the career you’ve always wanted? If YES is your answer, then join our team of world class Flight Attendants.

Endeavor Air Flight Attendants provide a safe and memorable on-board experience for every customer, every day, on every flight by creating a warm and welcoming environment for our guests. We are looking for service-oriented professionals with a passion for customer service and helping others.

We offer a total compensation package including, but not limited to, the following programs:

Top-Tier Pay Rates

New hire flight attendants earn $24.71 per credit hour after graduation.

$5,000 Retention Bonus Program

Eligible Endeavor Flight Attendants may receive up to $5,000 in retention bonus payments over a 12-month period!

Industry-leading Flight Attendant Training Package

  • Training pay of $1,500 paid in two installments, less applicable taxes
  • Air transportation to and from training in Minneapolis
  • Single-occupancy hotel accommodations including shuttle service to and from our Learning Center
  • Lunch provided on in-class training days ($160 value)
  • Full uniform package ($680 value)
  • iPhone 12 Plus SkyPro device and accessories for use during training and post-graduation ($1,000 value)

Responsibilities

  • Ensure the safety and comfort of customers by providing every customer with the very best service on our aircraft.
  • Project and maintain a positive attitude and composure at all times.
  • Perform all work activities in accordance with established standards, policies, laws, and regulations, including Federal Aviation Administration regulations. Respond effectively during emergency situations. Provide emergency medical assistance (e.g., performing CPR and basic first aid) to assist individuals in distress.
  • Prepare and serve meals, snacks, and alcoholic and non-alcoholic beverages as well as receive and process payments for purchased items.
  • Provide customer service assistance such as lifting, transporting and stowing luggage into overhead bins or storage areas.
  • Answer customers’ questions and provide assistance when necessary, particularly to individuals needing special assistance (such as unaccompanied minors, individuals with special needs, and the elderly).
  • With a focus on customer service, effectively communicate verbally while making public address announcements, performing safety demonstrations, and providing instructions and timely informational updates.
  • Ensure the aircraft and customers are in full compliance with policies, procedures, regulations, and safety guidance.
  • Work both independently and as part of a team to accomplish work tasks.
  • Work in confined spaces with exposure to the following: nuts, animals, latex gloves, perfumes, cleaning solvents, fumes, dust, pet dander, etc. Individuals with allergies must have the ability to effectively manage allergies in accordance with onboard service standards to perform job responsibilities in this environment.
  • The work involves travel in an aircraft under pressurized conditions and airport operations environment.
  • Maintain professional appearance and compliance with uniform and appearance guidelines at all times.
  • Ability to be dependable, flexible and committed to completing work assignments per the Endeavor Air standard.
  • Manage time to complete required work assignments and to ensure overall punctuality.
  • Adjust work activities to adapt to changing work conditions, such as scheduling changes.
  • Ability to use computers and work with basic programs like Microsoft Outlook and Word to receive information, communicate with others, and to complete work tasks. Familiarity with mobile handheld devices is required.
  • Be engaged and informed on all company and departmental communication to ensure the latest updates are understood and implemented.
  • Communicate in writing to complete paperwork and detailed reports regarding incidents and/or discrepancies.

Qualifications

Minimum Qualifications

  • Authorization to work in the U.S.
  • Ability to report to work at your assigned base within 2 hours.
  • High school diploma, GED or equivalent. BA/BS college degree preferred or a combination of education and related experience.
  • Ability to speak, read, write, and understand English fluently.
  • Meet minimum age requirement of 21 years of age.
  • Ability to work a flexible schedule including nights, weekends and holidays, as required.
  • Possess and maintain a valid passport and equivalent travel documents to freely enter and exit all destinations where Endeavor Air flies.
  • Meet established standards, policies, laws, and regulations, including Federal Aviation Administration regulations.

Required Knowledge, Skills and Abilities

  • Exceptional customer service skills and abilities.
  • At least 1 year of customer service experience.
  • Ability to maintain a high level of personal decorum, professional conduct and personal appearance.
  • Ability to comply with our Professional Appearance Guidelines, which includes covering any tattoos visible while in uniform with makeup.
  • Ability and willingness to serve alcoholic beverages, peanuts, and meals containing beef, pork and seafood.
  • Ability to work nights, weekends and holidays, as required.
  • Ability to complete the 4+ weeks of Flight Attendant Initial Training program, including successful completion of Operating Experience (On-the-job training).
  • Familiarity with mobile handheld devices is required.

Physical Requirements

  • Sit or stand for long periods of time. Sit in an assigned jumpseat with seatbelt and shoulder harness fastened without a seatbelt extension. Jumpseat is 21” at the widest part of the seat.
  • Open emergency exits and close aircraft doors weighing up to 45 pounds and ability to push, pull, or move a beverage cart requiring approximately 32 pounds of force.
  • Candidate height must not exceed 70.5 inches or 5’ 10 ½” when measured without shoes (with flat feet).
  • Ability to reach into overhead bins and retrieve stored items. Ability to reach a minimum of 76 inches, when measured without shoes, from flat feet to fingertips.
  • Work in aircraft aisles and galleys, and while standing, reaching (extended in front and to the side of the body and above the head), walking, kneeling, bending, twisting, and working in cramped or awkward positions. Walk and fit comfortably down the aircraft aisle while facing forward, and fit quickly through any exit.
  • Hear and respond to customer and crew communications in situations with high background noise.

What We Offer

Providing world-class service to our customers starts with providing world-class benefits to our employees. Endeavor Air employees receive a competitive total compensation package which includes a variety of benefits to choose from and some of the best perks around.

  • Free or reduced-rate travel privileges on Delta Air Lines and 80+ air carriers worldwide for employees and eligible family members
  • Comprehensive Medical, Dental, and Vision Plans
  • 401(k) with Company Match starting on Day 1
  • Operational Performance Rewards (OPR) Program
  • Life and AD&D Insurance, Short and Long-term Disability, Flexible Spending Accounts (FSA), and voluntary supplementary benefit options

New York City Residents Only: The starting pay is $24.71 per credit hour. Additional pay increases occur as listed in the CBA, to a current maximum of $48.48 per credit hour. 75 credit hours are guaranteed per month.

Endeavor Air is an equal opportunity employer (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status.

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