Inflight Supervisor
Eastern Air Express is seeking a highly motivated and dependable Inflight Supervisor to join the operations team. This role plays a key part in supporting the day-to-day oversight of frontline staff and ensuring the safe, efficient, and professional execution of operational standards. The Inflight Supervisor is responsible for promoting a culture of teamwork, accountability, and excellence while ensuring full compliance with company policies and FAA regulations.
Duties and Responsibilities
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Provides direct supervision and support to flight attendants and operational staff.
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Works cohesively with the operations team to ensure on-time departures and a smooth overall operation.
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Maintains currency as a flight attendant and operates flights as necessary to support the operation.
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Monitors staff performance, attendance, and compliance with company policies.
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Conducts pre-flight briefings and post-flight debriefs when necessary.
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Acts as a liaison between crew members and management, escalating issues as appropriate.
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Participates in investigations, fact-finding, and disciplinary procedures.
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Assists with the coordination of irregular operations and provides support during disruptions.
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Delivers coaching, recognition, and corrective feedback in a timely and professional manner.
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Participates in the hiring, onboarding, and training of new team members.
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Ensures the consistent application of safety and service standards.
Schedule and Availability
The Inflight Supervisor must be available five days a week with the flexibility to work weekends, holidays, and irregular hours, including early mornings or late evenings, as needed to support the operation.
Qualifications
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Minimum of two years of supervisory or leadership experience, preferably in aviation or transportation.
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Previous experience as a flight attendant or operations team member is preferred.
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Ability to maintain active flight status and meet all flight attendant qualifications.
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Strong leadership, problem-solving, and communication skills.
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Proven ability to remain calm and professional in high-pressure situations.
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Proficiency in Microsoft Office and company scheduling systems.
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Ability to obtain and maintain airport security clearance.
Eastern Air Express is an Equal Opportunity Employer.