Contour Aviation | Flight Attendant

About the Role

Contour is seeking a dedicated Flight Attendant to ensure passenger safety, comfort, and well-being while upholding the highest standards of customer service. This role operates within the aircraft environment, adhering to FAA regulations, company policies, and standard operating procedures. The Flight Attendant is crucial in maintaining cabin safety, conducting safety demonstrations, responding to emergencies, and facilitating clear communication between passengers and crew.

Key Responsibilities

• Perform duties in the aircraft environment in compliance with all FAA regulations and company policies.
• Prioritize safety and passenger comfort on every flight.
• Deliver exemplary customer service exceeding passenger expectations.
• Assist with lifting and stowing luggage, requesting assistance as needed.
• Provide attentive assistance to passengers requiring additional support.
• Prepare and serve meals, snacks, and beverages.
• Maintain a professional appearance and demeanor.
• Respond effectively in emergency situations, including implementing flight deck instructions, guiding evacuations, and providing emergency medical assistance (CPR, first aid).
• Ensure passenger and aircraft compliance with safety, security, and operational standards.
• Conduct safety demonstrations, public announcements, and passenger instructions clearly.
• Complete required reports, paperwork, and documentation.
• Retrieve and store items in overhead bins.
• Operate and secure aircraft doors.
• Push and pull food and beverage carts.
• Perform tasks requiring frequent walking, bending, reaching, and lifting.
• Operate galley/cabin service equipment and in-flight entertainment systems.
• Maintain cabin, galley, and lavatory cleanliness and orderliness.
• Follow all safety-conscious behaviors in daily operations.
• Perform additional duties as assigned by leadership or the Pilot-in-Command.

Requirements

• Strong attention to detail.
• Excellent interpersonal skills.
• Ability to remain calm and effective under pressure.
• Ability to follow established safety protocols.
• Ability to provide exceptional service.
• Ability to manage in-flight situations professionally.
• Ability to complete required documentation and reports accurately.
• Ability to lift up to 75 lbs with or without accommodation.
• Ability to push and pull food and beverage carts requiring up to 32 lbs of force.
• Ability to operate and secure aircraft doors weighing up to 60 lbs.
• Ability to retrieve and store items in overhead bins up to 67 inches from the floor.
• Willingness to perform tasks requiring frequent walking, bending, reaching above shoulder height.

Compensation and Benefits

• Starting annual salary: $34,000.00, with annual increases to a maximum of $44,000.00.
• Retention bonus: Up to $2,000.00 per year upon reaching maximum salary.
• Health, vision, and dental insurance.
• Short/long-term disability and voluntary life insurance.
• 401(k) Savings Plan with company matching contribution up to 6%.
• Paid sick leave accrual of up to 56 hours per year, with rollover up to 480 hours.
• Vested vacation hours available following the first year of employment.
• Non-Revenue/Space Available (NRSA) travel privileges on Contour upon hire and access to MyID Travel after 6 months of service.
• Eligibility for various leaves of absence, including medical, non-medical family care, maternity/paternity, and personal leave.