CommuteAir | Flight Attendant

About CommuteAir

CommuteAir is a distinguished regional airline, committed to fostering the careers of aviation professionals both in the sky and on the ground. As a dedicated United Airlines partner, CommuteAir proudly operates over 1,600 weekly flights, seamlessly connecting communities to the world via United’s expansive Global Network.

Headquartered in Cleveland, Ohio, the airline manages a robust fleet of Embraer 145 XR aircraft from key hubs in Houston and Washington Dulles, complemented by strategic maintenance bases in Houston, Albany, NY, and Lincoln, NE. With over 35 years of significant growth, CommuteAir prioritizes community, mentorship, comprehensive training, and continuous professional development, striving to transform employees’ visions of a successful aviation career into reality.

Why Join CommuteAir?

CommuteAir believes that employee success is paramount. The airline offers a supportive and diverse team environment, providing the essential tools for professional achievement. Through a data-driven approach, CommuteAir is innovating traditional pathways to mainline carriers by setting new standards for employee training and development. Team members benefit from comprehensive benefits packages, competitive compensation, internal advancement programs, and invaluable personal access to flight benefits on the Star Alliance network for themselves and their families.

Commitment to Inclusion

CommuteAir is an equal-opportunity employer, deeply committed to cultivating an inclusive environment for all employees and applicants. All qualified individuals receive fair consideration for employment. The airline actively encourages applications from individuals of all backgrounds and experiences, embracing diversity as a core strength.

The Position: Flight Attendant

CommuteAir is seeking dedicated and customer-focused individuals to serve as Flight Attendants based at Washington Dulles. This pivotal role involves the expert performance of all inflight safety, customer service, and cabin preparation duties. The Flight Attendant works collaboratively with flight and ground crews, acting as an integral team member to ensure efficient operations and an exceptional travel experience for all passengers.

Key Responsibilities

• Ensuring rigorous safety standards are consistently met onboard, and passengers comply with all applicable FAA and company regulations and policies.
• Delivering outstanding customer service and providing comprehensive assistance to passengers throughout the flight, proudly representing both CommuteAir and its codeshare partner, United Airlines.
• Completing all necessary checklists, paperwork, and reports with precision, as meticulously outlined in the Flight Attendant Manual.
• Communicating effectively and professionally with pilots and ground crew to facilitate efficient and safe flight operations.
• Maintaining an unwavering readiness to respond to and expertly manage emergency situations at any point during a flight.
• Adhering strictly to all company policies as detailed in the Flight Attendant Manual and Employee Handbook.
• Performing other duties as assigned and agreed upon within the applicable Collective Bargaining Agreement.

Qualifications & Requirements

• Applicants must be at least 21 years of age.
• Legal authorization to work in the United States is required (U.S. Citizen, National, Lawful Permanent Resident, or authorized alien).
• Possession of a valid United States or foreign passport with all necessary VISAs, along with the unrestricted right to travel freely in and out of the United States, to and from all cities served by CommuteAir.
• Demonstrated fluency in the English language, both written and spoken.
• Successful completion of a satisfactory 10-year background history check, including a comprehensive criminal background review.
• A high school diploma or General Education Development (GED) certificate is required.
• A minimum of two years of customer service experience is essential.
• Unwavering ability to comply with company uniform and grooming standards while on duty, with policies prohibiting visible tattoos or piercings other than in the ears.
• Exceptional professionalism, consistently maintaining composure and a polished appearance.
• Proficiency in basic mathematics for problem-solving and completing required paperwork.
• Strong reading comprehension skills to effectively understand work-related documents.
• Superior listening skills, characterized by giving full attention to what others are saying, and asking appropriate clarifying questions to ensure understanding.
• Adept at evaluating new information for effective problem-solving and decision-making in both current and future contexts.
• Excellent verbal and written communication skills to interact professionally with passengers, coworkers, and vendor/contractor representatives.

Physical Demands

The role of Flight Attendant necessitates medium physical exertion, requiring the ability to exert up to 50 lbs. of force occasionally, up to 20 lbs. of force frequently, and up to 10 lbs. of force consistently to move objects. Due to cabin maximum height limits, candidates must have a height between 4'11" and 5'11" without shoes. Essential capabilities include the ability to push and control a wheeled beverage cart weighing up to 250 lbs., and to reach, crouch, kneel, bend, twist, and maneuver effectively within confined spaces. The ability to reach and operate emergency equipment and exits is critical. Clear auditory perception in loud environments is also a prerequisite. All physical requirements should be achievable with or without reasonable accommodation.

Visual Acuity

This position requires a minimal standard of visual acuity, suitable for tasks involving inspection, close assembly, clerical and administrative duties, and any work dealing largely with preparing and analyzing data and figures, accounting, computer usage, extensive reading, visual inspection involving small defects, small parts, operation of machines using measuring devices, and assembly or fabrication of parts.

Work Environment

Flight Attendants operate in a dynamic environment characterized by varied conditions. While activities predominantly occur inside the aircraft, incumbents will be exposed to outside elements, including significant weather variations ranging from over 90 degrees Fahrenheit to under 32 degrees Fahrenheit, dependent on locations and climate changes. The cabin environment may involve sufficient noise levels requiring elevated vocalization to be heard above ambient noise at times, and atmospheric conditions may cause heightened movement and cabin discomfort.

Additional Job Details

• Job Family: Crew
• Pay Type: Hourly
• Education Level: High School
• Travel Required: Yes (100%)