British Airways | Instructor

Are You an Aviation Training Professional Looking for a New, Exciting Challenge?

This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit, and warmth are the same special qualities that make us who we are. If you share the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else.

If you are an enthusiastic, creative, and dynamic team player, then we would love to hear from you.

We are currently seeking to appoint Flight Technical Trainers for our Flight Training School based at London's Heathrow Airport.

Preferably coming from a flight deck, flight operations, engineering or aviation educational background, you will probably have previously worked as a Theoretical Knowledge Instructor delivering training in an aviation or operational discipline.

An energetic and solid team player, you will be expected to take a full role in the technical training of British Airways' flight deck crews undertaking conversion courses.

Duties will include –

• Carrying out aircraft technical, procedural and performance training activities in a fight simulator environment
• Conducting training to meet the requirements necessary for the realisation of the commercial plan in compliance with BA’s ATO and CAA FCL requirements.
• Contributing to the specification, development, testing, acceptance, and commissioning of all training material, equipment, and facilities.

If successful, you would work Monday to Friday and your 'office' would be one of our 19 high-tech flight simulators, which are part of the Global Learning Academy based at the Heathrow campus.

If you think you have what it takes to join our team, apply today.

Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator and brave and bold thinker, you will be in your element at British Airways.

Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.

Not only will you have the chance to further your career development within BA, but you’ll also have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous life assurance cover, private medical insurance and a whole host of options to support your physical, mental, and financial wellbeing.

You can also sign up for a range of voluntary benefits such as dental and critical illness cover, technology acquisition scheme, cycle to work and electric car scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us

We are an equal opportunities employer and value diversity at British Airways. We do not discriminate on the basis of race, religion, age, marital status, veteran status or disability status.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.

N.B., we reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities

Scope – No reports or budget responsibility.

Accountabilities

• Carry out the full range of aircraft technical, procedural and performance training activities in a fight simulator environment to provide flight crew with the knowledge and skills necessary for safe and professional operation of British Airways and other operators’ aircraft.
• Understand the psychology of learning, develops and maintains the prescribed standards of technical and behavioural instructional skill.
• Conduct the training to meet requirements necessary for the realisation of the commercial plan in compliance with the BA ATO and CAA FCL requirements.
• Uses initiative and is creative when faced with planning/training problems caused by changes to the commercial/training plan and training equipment serviceability.
• Establish and maintain the same standards of professionalism required of British Airways flight crew in their normal working environment.
• Complies with all Flight Technical Training prescribed procedures/practices in training and testing necessary for regulatory approval.
• Continuously improves own level of personal and technical skills and takes appropriate action to update training programmes with aircraft or procedure changes.
• Contributes to the specification, development, testing, acceptance and commissioning of all training material, equipment and facilities.

Behaviours and attitude

• I’m a role model for all BA brand behaviours and ways of working – I walk the talk.
• I exude a can-do attitude (best of BA).
• I’m flexible and agile, always ready to adapt when things don’t go to plan.
• I’m an ambassador for BA and my team.

My core traits

• Uncompromising in safety, security, process and regulatory requirements.
• Totally committed to the delivery of high quality training solutions.
• Total advocate for our customers, will go the extra mile for them.
• Can make tough decisions and think of innovative solutions.
• Clear and articulate communicator.

Skills / capabilities

• Hallmarks - Proactively uses knowledge, insight and understanding to improve customer satisfaction and team working.
• Effective Communication & Influencing - Is able to communicate openly, honestly, with confidence and skill, to positively influence a successful outcome.
• Business Awareness - Thinks beyond their current role/team, uses knowledge of the external environment to maximise profitability, doing more for less.
• Safety, Security & Good Business Practice - Identifies underlying causes of safety, security and business-practice issues and recommends strategies to deal with this.
• Ensures others maintain standards. Consistently delivers on promises, doing what they say they’ll do.
• Decision Making & Problem Solving - Actively analyses issues and uses own initiative to find appropriate solutions, balancing customer drivers, operation and people. Recognises the financial impact on every decision they make.
• Delivering Results - Forward-looking, focusses on delivering a high level of performance to meet agreed goals.
• Collaboration - Is a flexible team member who remains open to supporting others and sharing knowledge while actively building networks.
• Continuous Development - Is self-aware. Takes on further development and feedback, supporting others in achieving their development goals.

Qualifications / experience

• Experience as a commercial pilot/flight engineer or completion of an aeronautical engineering apprenticeship with experience as a licensed engineer or experience in flight operations.
• Professional background acceptable to the CAA.
• Training experience & IT Skills are desirable.

Key enablers

• Adheres strictly to regulatory and procedural requirements.
• Keeps up to date in changes to the regulations and Standard Operating Procedures (SOPs).
• Continue to enhance technical & operational knowledge and training delivery philosophy..

Key performance indicators

• Design and deliver fit for purpose learning experiences that enable our colleagues to fulfil their roles and deliver exceptional performance.
• Deliver meaningful learning which sustains our regulatory and industry approvals and drives operational excellence.
• Build an empowered and accountable team who will deliver through working together.
• Deliver a learning operation that creates maximum value.