28 November 2023

BA CityFlyer | Flight Attendant

United Kingdom, United States

Before you start your journey Useful information before applying:

Job Purpose

A fantastic opportunity exists to join our ever-expanding London City team of Cabin Crew where you will deliver outstanding customer service. BA CityFlyer is a wholly owned subsidiary of British Airways.

As a member of Cabin Crew with British Airways CityFlyer, you will be enthusiastic and passionate about our products and services and focus on putting the customer at the heart of everything you do.

You’ll have the opportunity to develop new skills and take control of your career path and be recognised and rewarded for your outstanding contribution.

Principal Accountabilities

Skills (practised capability/behaviour)

Qualifications (Essential or desirable)

Physical Criteria

Competency (Skills required for the role)

These competencies are essential for the individual in this role and will be considered during assessment.


Competency Type: Core

Every day BA London City Crew provide exceptional service to thousands of business and leisure customers flying into the niche market of London City Airport in the heart of London and beyond to Europe. BA CityFlyer is a wholly owned subsidiary of British Airways.

A real team player, you’ll work closely with colleagues to make great things happen for our customers. Crucially, you’re always ready to adapt to change and innovation. Whether you’re responding to changing conditions mid-flight or trying out a brand new service, you will aspire to be the very best, with customers at the forefront of your mind. You will have plenty of opportunity to make a difference. It’s all about flying our customers in style, taking care to provide experiences that set us apart from the competition. By making sure customers are looked after, you’ll strengthen the relationship we have with them.

You belong with us. That’s why we’ll provide you with world-class training, invaluable experience and the rewards and career progression you would expect from the leading airline at London City Airport.

As BA CityFlyer Cabin Crew you will have the potential to earn an average reward package of between £21,000 - £27,000 per annum. This comprises of a starting salary of £15,409 per annum, a London Weighting allowance for London City based employees, an hourly payment when you are flying, company performance bonus, commission for Inflight Retail sales and other payments. Annual leave starting at 28 days per year rising to 33 days per year.

Please note, all assessments are carried out at our head office near to Heathrow Terminal 5. You must have the right to live and work in the UK at time of application.


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