American Airlines | Flight Attendant

Crew Scheduler

Location: Integrated Operations Center (DFW), Dallas, TX

Requisition ID: 80285

Posting Start Date: July 29, 2025

About American Airlines

American Airlines is seeking a highly motivated and detail-oriented professional to join its Integrated Operations Division as a Crew Scheduler. This pivotal role ensures the complete and compliant manning of all American Airlines flights, contributing directly to the airline's operational efficiency and commitment to excellence. As a member of the American Airlines family, the incumbent will explore a world of possibilities, fostering professional growth and advancing their career within a dynamic global network.

Key Responsibilities

The Crew Scheduler is responsible for ensuring optimal crew coverage across the American Airlines flight network. Key duties include:

• Monitoring real-time flight progress utilizing specialized operational systems such as Crew Watch, LOFDS, and Screen Printer.
• Operating critical reporting and messaging tools, including Control Panel, CorpConneX, and the Fatigue Event Management system.
• Maintaining comprehensive system-wide crew coverage for all flights through close coordination with Integrated Operations Center (IOC) personnel, including Pilot and Flight Attendant Scheduling teams.
• Proactively modifying existing crew sequences and creating new ones to adapt to schedule disruptions caused by misconnections, contractual illegalities, flight cancellations, and irregular operations.
• Facilitating clear and effective communication with crew members via the Voxai phone system.
• Providing operational support and assistance to fellow Crew Scheduling team members when necessary.
• Contributing to the training and onboarding of new hires as required.

Qualifications

Minimum Qualifications:

• High School Diploma or GED equivalent.

Preferred Qualifications:

• Bachelor's Degree.
• Minimum of one (1) year of experience in crew scheduling.
• Demonstrated knowledge of airline operations.
• Proficiency with Native Sabre/DECS systems.

Skills, Licenses & Certifications:

• Exceptional analytical and sound judgment abilities for informed decision-making based on gathered information.
• High degree of flexibility and adaptability to constant operational changes.
• Proven ability to collaborate effectively with all levels of management and union groups.
• Strong written and verbal communication skills, including the ability to prepare clear operational turnovers.
• Aptitude for learning and applying new computer applications proficiently.
• Ability to prioritize and manage multiple tasks concurrently, often under pressure and with tight deadlines, with minimal supervision.
• Capability to perform duties manually in the event of computer outages.
• Excellent verbal communication skills for clear interaction with crew members via telephone and radio, ensuring understanding of assignments, contractual, and federal limits.
• Ability to memorize complex computer entry codes and city codes.
• Proficiency in performing complex calculations for crew member duty days and rest periods, ensuring compliance with labor agreements and Federal Aviation Regulations.
• Comprehensive understanding of the 24-hour clock and worldwide time zones for daily crew communication.
• Ability to read, interpret, and comprehend Pilot and Flight Attendant labor agreements.
• Thorough understanding and comprehension of Federal Aviation Regulations (FAR) 14 CFR Part 121 and 14 CFR Part 117.
• Commitment to regular and timely attendance, including the flexibility to work shifts, weekends, and holidays.
• Availability to work overtime as required, sometimes with minimal advanced notice.

Benefits

American Airlines offers a comprehensive suite of benefits designed to support the well-being and career growth of its team members. These include:

• Travel Privileges: Extensive travel benefits for the employee, family, and friends, enabling exploration of 365 destinations on more than 6,800 daily flights across the global network.
• Health and Wellness: Immediate access to health, dental, prescription, and vision benefits upon hire, complemented by virtual doctor visits, flexible spending accounts, and robust wellness programs.
• Financial Planning: Enrollment in a 401(k) program upon hire, with potential for employer contributions after one year, depending on the workgroup.
• Additional Perks: Includes access to the Employee Assistance Program, pet insurance, and exclusive discounts on hotels, car rentals, cruises, and more.

Culture and Values

At American Airlines, inclusion and diversity are fundamental to its dynamic workforce, fostering an environment where team members can thrive and contribute to the airline's success. The company boasts over 20 Employee Business Resource Groups, focused on connecting team members to customers, suppliers, communities, and shareholders, helping individuals reach their full potential and creating an inclusive work environment that meets and exceeds the needs of its diverse world. If you are ready to contribute to the seamless operation of one of the world's largest airlines and embark on a fulfilling career journey, American Airlines invites your application.