Akasa Air | Flight Attendant

Job Position Summary

The Cabin Crew member is responsible for providing exceptional service to customers while ensuring their safety, security, and comfort throughout every flight.

Key Responsibilities

• Adhere strictly to all government, DGCA, and company standard operating procedures.
• Maintain current knowledge of aircraft operations, safety regulations, service circulars, and promotional campaigns.
• Uphold company grooming and turnout standards to present a professional image at all times.
• Ensure the validity and timely renewal of all mandatory regulatory training and documentation.
• Promote the airline as a brand ambassador, conduct inflight sales, and drive ancillary revenue.
• Deliver consistent, high-quality service, with specific attention to passengers requiring special assistance, including the elderly, those with reduced mobility, unaccompanied minors, and families with infants.
• Maintain a high level of enthusiasm and genuine care for passenger comfort.
• Execute detailed galley handovers, verifying all sales stock and catering uplifts against documentation.
• Foster positive public relations within the cabin to enhance the customer experience.
• Contribute to the maintenance of On-Time Performance.
• Practice self-discipline and adhere to the cabin crew code of conduct while prioritizing safety and security.
• Manage the inspection, safeguarding, and return of company equipment, while ensuring cabin, lavatory, and galley cleanliness.
• Report all operational discrepancies, non-compliances, and cabin defects to the Inflight Manager.
• Deliver standard inflight announcements as authorized.
• Complete all mandatory pre-flight and post-flight operational duties.
• Recommend process improvements for service delivery, product enhancement, and cost reduction based on feedback.
• Utilize effective CRM practices to coordinate with cockpit crew and ground support departments.

Requirements

• Must be an Indian National with a valid Passport, PAN Card, and Aadhar Card.
• Age Limit: 18 to 28 years for freshers; up to 35 years for experienced crew.
• Minimum Height: 155 cm for females and 167.5 cm for males (weight must be in proportion).
• Minimum Education: 10+2 (Class 12th).
• Fluency in English and Hindi is required.
• Must be medically fit as per DGCA standards.
• BMI Requirements: 18–23 for females; 18–25 for males.
• No visible tattoos or marks.
• Must be willing to work long hours, shifts, and travel extensively.

Location

This position is transferable to any of the operational crew bases.