Job Overview
To carry out safety, security and inflight service duties, providing a consistently high level of customer care that ensures our customer’s well-being on flights.
Key Responsibilities
Safety and security-related duties
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Safety equipment checks, to ensure their availability and functionality
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Safety demonstrations to passengers prior to take-of
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Securing of aircraft doors prior to take-off and ensuring that the cabin is free of loose items which might impede emergency evacuation
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Ensuring that passengers follow safety procedures to prevent hazards mid-flight
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Provide assistance to passengers during emergency situations such as performing first aid and giving instructions for emergency evacuation
Inflight service duties
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Pre-boarding tasks such as checks on the availability of required food and beverage as well as inflight amenity items
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Boarding of customers, welcoming and directing them to seats, providing assistance with stowage of carry-on luggage and where necessary, serving of welcome drinks
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Serving of meals and beverages, including preparation of drinks, food heating/plating, food distribution and post-service collection
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Ensuring that aircraft cabins and toilets are clean and replenished during flights
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Making announcements and answering customer queries during the flight
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Seeing to customer’s comfort by distributing identified amenities as stipulated via guidelines or on request basis
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Respond to customer requests and fulfill them as much as possible
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Ensure orderly disembarkation of customers after landing
Administrative duties
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Attending pre-flight briefings to be apprised of flight handling requirements such as special customer considerations
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Preparation of reports on flight incidents, including safety and security incidents
Skills & Attributes
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Recognize cultural differences
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Recognize Individual needs
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Represent Vistara in a professional manner
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Maintain up to date knowledge of current safety & security requirements
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Maintain knowledge of service procedures & company policies
Work Experience
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Prior experience as Cabin Crew with a scheduled airline is preferred
Qualification
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Minimum Qualification (10+2), with minimum 60% score in class 12th
Eligibility
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Indian Nationals with Valid Passport, PAN Card and Aadhar Card
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Excellent Communication skills (both English and Hindi)
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Minimum Height - 155 cm for females and 170 cm for males
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Minimum Education – 10+2 (Class 12th), with minimum 60% in 12th (only for freshers), fluent in English and Hindi
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No visible tattoo/marks on any part of body
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BMI range for females: 18 to 22 and for males: 18 to 25
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Eligibility for Freshers (at the time of application):
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Minimum age: 18 years | Maximum age: 27 years
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Eligibility for Experienced Cabin Crew (at the time of application):
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Minimum experience of 2 years as a crew with any domestic or international scheduled airline
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Maximum age: 30 years
Upcoming Interviews (Females Only)
21 Feb 24 - Fairfield by Marriott, Mumbai International Airport
20 Mar 24 - Fairfield by Marriott, Mumbai International Airport
Note
All candidates are required to be fully vaccinated against COVID-19.