Air Arabia Maroc | Flight Attendant

AIRLINE is seeking enthusiastic Cabin Crew members to join their team based in Morocco. This role involves ensuring passenger safety, comfort, and an exceptional travel experience throughout all flight phases.

About the Role

• Represent AIRLINE as a brand ambassador, promoting a positive corporate image.
• Deliver excellent customer service, ensuring passenger safety and comfort.
• Manage all aspects of cabin operations, including pre-flight checks, safety procedures, passenger assistance, and onboard services.
• Coordinate with various teams including flight crew, catering, and maintenance.
• Contribute to revenue targets through onboard sales and promotions.
• Conduct post-flight duties, including reporting and debriefings.

Requirements

• A Diploma or Higher Secondary Certificate.
• A diploma in Travel or Tourism is advantageous.
• Fluent in English (verbal and written communication skills).
• Other languages are an advantage, depending on airline requirements.
• Fit to fly with good general health and no serious medical conditions or chronic diseases.
• Presentable and friendly with a cheerful and positive attitude, even under stress.
• Ability to understand and respond to customer needs.
• Skilled in handling difficult situations and customers professionally.
• Ability to identify irregularities and handle threats and emergencies efficiently.
• Proactive, self-motivated, and team-oriented with initiative.
• Excellent time-management and problem-solving skills.
• Proficiency in Microsoft Office.
• Ability to work shifts, extended hours, and adapt to frequent changes and busy schedules.
• Ability to deliver against policies, procedures, and set KPIs.
• Fresh graduates are encouraged to apply.

Qualifications

• Training in First Aid, Safety, and Emergency Procedures is an added value.
• An active Cabin Crew license is an advantage.